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For Companies At a Glance
- Tasks: Understand customer behaviour and enhance their banking experience.
- Company: Join a mission-driven social bank focused on positive change.
- Benefits: Opportunities for personal development and skill enhancement.
- Why this job: Be part of a diverse team making banking better for everyone.
- Qualifications: Motivated individuals with a keen interest in customer experience.
- Other info: Collaborative environment with growth opportunities in a dynamic industry.
The predicted salary is between 36000 - 60000 ÂŁ per year.
About the Role
We\’re on a mission to build the world\’s greatest social bank. We believe that banking needs to change for the better. When money is used correctly, it can transform our daily lives and positively impact the planet.
We\’re a varied team of experienced tech, customer experience, marketing, legal and banking professionals and we\’re looking for highly motivated and inquisitive people who want to understand customer behaviour and how to deliver the best customer experience.
We believe our people and culture are what makes Kroo different, so we\’re keen to promote people development within the company so you\’ll also get the chance to broaden your skill‑set and experience. We work in cross‑functional collaborative teams, so you\’ll also work alongside our product teams and developers to improve the customer experience on a day‑to‑day basis as well as the wider organisation.
The Kroo is growing and we\’d love to hear from you if you\’re interested in joining us on this journey.
Key Responsibilities
- Perform risk assessments on new personal account applications
- Obtain information and supporting documentation to complete KYC due diligence
- Cross‑reference and confirm customer documentation using internal and external sources
- Identify and oversee high‑risk applications (including PEPs and sanction matches)
- Identify trends and unusual activity and report where appropriate
- Perform due diligence on customer documentation using internal and external sources (e.g., CIFAS)
Qualifications
- Knowledge and experience of regulatory KYC requirements
- Experience reviewing identification documents
- Deep understanding of CIFAS
- Ability to analyse, evaluate and mitigate financial‑crime risks associated with onboarding
- Experience in client onboarding, and strong understanding of banking regulations and compliance guidelines
Benefits
- Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday
- Personal days: up to 3 days to use as needed
- Employer‑sponsored volunteer programme: up to 4 hours per month of paid volunteer time
- Mental health support via Spill, our mental‑health partner
- Workplace pension: 5% employee contribution and a 3% employer top‑up
- Top‑notch equipment including a MacBook laptop; support for home‑office set‑up
- Modern office in Manchester
- Cycle to Work scheme
- Electric Car scheme
- Enhanced parental leave policy
- Room for growth in a fast‑paced, high‑growth start‑up
- Full healthcare for you and your nuclear family via Vitality
Office / Remote Working
At Kroo we operate a hybrid model. Most colleagues work remotely and we ask everyone to visit the Manchester office once a week for collaboration, learning, and team time. Our ambition is to be a truly 24/7 customer‑focused bank. To achieve this you will work shifts across five days, Monday to Sunday, for 37.5 hours per week. Shift schedules typically fall between 6 am and 10 pm. Candidates who can attend the office weekly are the best fit for our current working practices.
Diversity & Inclusion
We wholeheartedly uphold our commitment to fostering a diverse and inclusive workplace. Every employee is highly regarded, respected and supported without any form of judgement or prejudice. We consider diversity, equity and inclusion as fundamental pillars guiding our path in all aspects of our bank and we ensure reasonable adjustments are available to all candidates throughout the recruitment process.
Recruitment Agencies
Agency resumes are strictly prohibited. We will not accept agency submissions or receive fees for unsolicited resumes. Candidates should apply directly via the advertised platform. We will not respond to inquiries via email, LinkedIn or other channels.
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KYC & Financial Crime Specialist employer: Kroo Bank
Contact Detail:
Kroo Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land KYC & Financial Crime Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Kroo. Building relationships can give you insider info and might just land you an interview.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience in KYC and financial crime. When you get the chance to chat with recruiters, let them see what you can bring to the table.
✨Tip Number 3
Be curious! During interviews, ask insightful questions about Kroo’s mission and how they tackle customer behaviour. This shows you’re genuinely interested and ready to contribute to their vision of a better banking experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on being part of the Kroo journey from the get-go!
We think you need these skills to ace KYC & Financial Crime Specialist
Some tips for your application 🫡
Show Your Passion for Change: When writing your application, let us know why you believe banking needs to change for the better. Share your thoughts on how financial services can positively impact lives and the planet. We love hearing about your motivations!
Highlight Your Inquisitive Nature: As a KYC & Financial Crime Specialist, curiosity is key! Make sure to showcase your inquisitive mindset in your application. Tell us about times you've gone above and beyond to understand customer behaviour or improve processes.
Emphasise Team Collaboration: We work in cross-functional teams, so it’s important to highlight your teamwork skills. Share examples of how you've collaborated with others to enhance customer experiences or solve problems. We want to see how you fit into our culture!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our journey at Kroo!
How to prepare for a job interview at Kroo Bank
✨Know Your KYC Basics
Make sure you brush up on your knowledge of Know Your Customer (KYC) regulations and financial crime prevention. Being able to discuss these topics confidently will show that you're serious about the role and understand its importance in the banking sector.
✨Show Your Curiosity
Since they’re looking for inquisitive people, prepare some thoughtful questions about customer behaviour and how it impacts their services. This not only demonstrates your interest but also your proactive approach to understanding the company’s mission.
✨Highlight Collaborative Experience
As the role involves working in cross-functional teams, be ready to share examples of past experiences where you successfully collaborated with different departments. This will illustrate your ability to work well in a team and contribute to improving customer experience.
✨Emphasise Personal Development
Kroo values personal development, so be prepared to discuss how you’ve pursued growth in your previous roles. Share specific skills you’ve developed and how they can benefit the team, showing that you’re eager to learn and grow within the company.
