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For Companies At a Glance
- Tasks: Assess consumer credit applications and improve underwriting processes using data insights.
- Company: Join Kroo, a bank on a mission to be trusted and loved by customers.
- Benefits: Generous holiday, mental health support, hybrid working, and career development opportunities.
- Other info: Diverse and inclusive workplace with room for growth and modern office facilities.
- Why this job: Make a real impact on customer financial futures while working in a dynamic environment.
- Qualifications: 2 years in credit underwriting, strong analytical skills, and experience with open banking data.
The predicted salary is between 40000 - 50000 ÂŁ per year.
What We're All About
Kroo has a big vision – to be the first bank that is both trusted and loved by its customers. We help people take control of their financial future and achieve their goals, while making a positive impact on the planet. Here at Kroo, doing what is right is in our DNA. We act with integrity, transparency and honesty. We think big, dream big, and relentlessly pursue our goals. We like to be bold, break new ground, and we never stop learning. Most importantly, we are on this journey together.
About The Team
At Kroo, underwriting is more than decisioning – it’s about understanding real customer behaviour through data and continuously improving how we assess risk. We’re looking for a skilled Credit Underwriter to join our growing team. You’ll play a key role in assessing consumer credit applications, using a combination of open banking data, credit bureau insights, and affordability analysis to make sound, well‑reasoned lending decisions. Alongside core underwriting, you’ll help shape and improve our underwriting processes as we scale.
How you will contribute:
- Assess and decide consumer credit applications up to £25,000 using open banking data, credit bureau information, and application‑level insights.
- Perform detailed income and affordability analysis, with a strong focus on transactional behaviour and customer cashflow via open banking.
- Evaluate credit risk and make approval or decline decisions in line with policy, risk appetite, and regulatory requirements.
- Identify, escalade, and document potentially fraudulent or suspicious applications, including completing KYC and fraud checks.
- Apply sound judgement when reviewing near‑prime cases, balancing customer outcomes with risk management.
- Work closely with colleagues across underwriting, risk, and operations to ensure a smooth and efficient customer journey.
- Contribute to the development and continuous improvement of underwriting processes, controls, and decisioning standards.
- Maintain a strong understanding of Kroo’s products and how underwriting decisions impact customer experience and portfolio performance.
- Stay up to date with UK regulatory and compliance requirements relevant to consumer lending.
About You
- At least 2 years’ experience in a credit underwriting or credit risk environment.
- Strong understanding of consumer lending, affordability assessment, and credit risk principles.
- Practical experience analysing open banking data for income verification and affordability is highly desirable.
- Experience working with near‑prime lending cases.
- Excellent analytical skills, with the ability to interpret complex financial data and apply sound judgement.
- High attention to detail and a strong sense of ownership over decision quality.
- Comfortable working in a fast‑paced, technology‑driven environment.
- Clear and confident communicator, able to explain decisions and reasoning to both technical and non‑technical stakeholders.
- Previous exposure to a scale‑up or start‑up environment is a plus.
- Experience in SME lending, nice to have.
About Our Process
- 30‑minute meet and greet with our talent acquisition specialist via Google Hangouts.
- 1‑hour technical interview with the hiring manager via Google Hangouts.
- 30‑minute culture champion interview via Google Hangouts.
Benefits
- Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday.
- Personal days: 3 personal days to use as needed.
- Employer‑sponsored volunteer programme: up to 4 hours per month of employer‑sponsored volunteer time.
- Mental health support: access to Spill, our mental health support partner.
- Workplace pension: 5% employee contribution and a 3% employer top‑up.
- Top‑notch equipment: a MacBook laptop and support for establishing your home office.
- Modern office: access to our modern, bustling workspace in Central London.
- Cycle to Work scheme: sustainable transportation support.
- Electric Car scheme: easy access to an electric car.
- Enhanced parental leave: policy to support families.
- Room for growth: dedicated opportunities for career development.
- Full healthcare for you and your nuclear family via Vitality.
Hybrid Working
At Kroo Bank, we have a hybrid policy that gives both individuals and teams freedom to use office space to boost productivity. Our London office is a great resource when used effectively. Employees who can occasionally come to the office are a good fit for how we work now. This role involves working from Monday to Friday, with a mix of remote and office work, so you won’t need to be on‑site all the time.
Diversity and Inclusion
We wholeheartedly uphold our commitment to fostering a diverse and inclusive workplace. Every employee is highly regarded, respected, and supported without any form of judgement or prejudice. We consider diversity, equality, and inclusion as fundamental pillars guiding our path in all aspects of our bank. Reasonable adjustments are made available to all candidates throughout the recruitment process.
Credit Underwriter employer: Kroo Bank
Contact Detail:
Kroo Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Underwriter
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Kroo. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for your interviews by understanding Kroo's values and mission. Show how your experience aligns with their vision of being trusted and loved by customers.
✨Tip Number 3
Practice your analytical skills! Be ready to discuss how you assess credit risk and interpret financial data. Use real examples from your past work to illustrate your points.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows your enthusiasm for joining the Kroo team.
We think you need these skills to ace Credit Underwriter
Some tips for your application 🫡
Show Your Passion for the Role: When writing your application, let your enthusiasm for the Credit Underwriter position shine through. We want to see how your values align with Kroo's mission of being a trusted and loved bank. Share why you're excited about helping customers take control of their financial future!
Highlight Relevant Experience: Make sure to showcase your experience in credit underwriting or risk assessment clearly. We’re looking for someone with at least 2 years in the field, so don’t hold back on detailing your skills in analysing open banking data and making sound lending decisions.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to explain your thought process and decision-making skills. Remember, we appreciate a strong sense of ownership over decision quality, so make sure that comes across in your writing!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our journey at Kroo!
How to prepare for a job interview at Kroo Bank
✨Know Your Numbers
As a Credit Underwriter, you'll be dealing with financial data all the time. Brush up on your understanding of income verification and affordability assessments. Be ready to discuss how you’ve used open banking data in past roles to make lending decisions.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical prowess during the interview. Bring examples of complex financial data you've interpreted and how your sound judgement led to successful outcomes. This will show that you can handle the responsibilities of assessing credit risk effectively.
✨Understand Kroo's Values
Familiarise yourself with Kroo’s mission to be a trusted and loved bank. Think about how your personal values align with theirs, especially around integrity and customer focus. Be ready to share how you can contribute to their vision and improve customer experiences.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your decision-making skills. Think through potential near-prime cases and how you would balance customer outcomes with risk management. This will help you articulate your thought process clearly during the interview.