At a Glance
- Tasks: Join our team to ensure quality in financial crime processes and support ongoing training.
- Company: Kroo, a forward-thinking fintech bank focused on trust and customer love.
- Benefits: Generous holiday, mental health support, hybrid working, and top-notch equipment.
- Other info: Diverse and inclusive workplace with excellent growth opportunities.
- Why this job: Make a real impact in a mission-driven environment while growing your career.
- Qualifications: Experience in fintech, strong attention to detail, and good AML knowledge.
The predicted salary is between 36000 - 60000 £ per year.
Kroo has a big vision. To be the first bank that is both trusted and loved by its customers. We’re helping people take control of their financial future and achieve their goals, whilst making a positive impact on the planet. Here at Kroo, doing what is right is in our DNA. We act with integrity, transparency and honesty. We think big, dream big, and relentlessly pursue our goals. We like to be bold, break new ground, and we never stop learning. But most importantly, we are on this journey together. We are a multidisciplinary team of seasoned professionals from technology, banking, customer experience, marketing, and legal backgrounds, all united by a shared passion for the company’s mission. Driven by collaboration, we are building the world’s leading social bank, with a diverse group of inquisitive individuals focused on understanding customer needs and behaviours. This allows us to develop innovative products that create lasting, positive change in people’s lives.
As part of this mission, our FinCrime Operations Quality Assurance function works in close partnership with the Training team, forming a cohesive “FinCrime Operations Quality & Training” unit to ensure excellence in everything we do.
How you will contribute:
- Learn the processes and procedures of the financial crime team.
- Create QA scorecards for financial crime processes in line with the QA Framework.
- Carry out regular and ad-hoc Quality Checks (QC) on both financial crime analyst’s work and the FinCrime Operations processes themselves.
- Conduct a root cause analysis to understand issues and identify areas for improvement.
- Write clear QA summaries, along with detailed feedback for financial crime and the Team Leaders as part of their ongoing performance management.
- Support the training needs of the FinCrime Operations teams by delivering regular and ongoing coaching and quality training sessions to improve the performance of individual analysts and the wider FinCrime Operations Team.
- Develop QA MI and provide feedback to the relevant stakeholders on a regular basis.
- Articulate QA findings to senior stakeholders in regular QA meetings.
- Help the team to improve internal processes by applying best practices.
About You
While not essential, the following experience and qualifications are highly desirable in our ideal candidate for this position:
- Experience in a similar role within a fintech or financial services environment.
- Good AML knowledge and understanding of compliance and regulatory requirements within financial services.
- Strong attention to detail and analytical skills.
- Ability to interpret data/MI and provide feedback to improve business processes.
- Experience providing tailored feedback to team members.
About Our Process:
We can be flexible with the structure of our interview process if someone’s circumstances or timescales require it but our general structure is:
- People screen interview - 30 mins
- Technical interview challenge with the hiring manager - 45 mins
- Head of division interview - 45 mins
Please let us know if you have any specific requirements or need assistance so we can be as accommodating as possible for you.
What we offer:
- Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday.
- Personal days: We know that life can be unpredictable, so we offer 3 personal days to use as needed.
- Employer-sponsored volunteer program: We support our employees in giving back to our community with up to 4 hours per month of employer-sponsored volunteer time.
- Mental health support: We care about the mental health of our team members and offer access to Spill, our mental health support partner.
- Workplace pension: We offer a workplace pension with a 5% employee contribution and a 3% employer top-up.
- Top-notch equipment: We provide top-of-the-line equipment necessary for smooth hybrid work, including a MacBook laptop.
- Modern office: Access to our modern, bustling workspace in Farringdon, Central London.
- Cycle to Work scheme: We encourage sustainable transportation with our Cycle to Work scheme.
- Electric Car scheme: Our Electric Car scheme makes it easy for our employees to reduce their carbon footprint.
- Enhanced parental leave: We offer an enhanced parental leave policy to support our employees in starting and growing their families.
- Room for growth: We’re dedicated to providing our employees with room to grow and excel.
- Full healthcare for you and your nuclear family via Vitality.
- Hybrid Working: We embrace a hybrid policy that grants individuals and teams a considerable level of autonomy regarding office usage.
- Diversity and Inclusion: We uphold our commitment to fostering a diverse and inclusive workplace.
To all Recruitment Agencies: At Kroo Bank, agency resumes are strictly prohibited. Do not submit agency resumes or forward them to our job advertisements or Kroo Bank employees. Please note that any attempts to contact us through these channels will not receive a response. Thank you for your understanding and cooperation.
Quality Assurance Analyst (Financial Crime) employer: Kroo Bank Ltd
Kroo is an exceptional employer that prioritises employee well-being and growth, offering generous benefits such as 25 days of annual leave, mental health support, and a hybrid working model that promotes work-life balance. Located in the vibrant area of Farringdon, Central London, our modern office fosters collaboration and innovation, while our commitment to diversity and inclusion ensures every team member feels valued and supported. Join us on our mission to create a trusted and loved bank, where your contributions will make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Assurance Analyst (Financial Crime)
✨Tip Number 1
Get to know Kroo's mission and values inside out. When you understand what makes them tick, you can tailor your conversations during interviews to show how you fit into their vision of being a trusted and loved bank.
✨Tip Number 2
Practice your responses to common interview questions, especially those related to quality assurance and financial crime. We want you to sound confident and knowledgeable, so consider doing mock interviews with friends or using online resources.
✨Tip Number 3
Don’t forget to prepare some thoughtful questions for your interviewers. This shows that you’re genuinely interested in the role and the company. Ask about their approach to quality assurance or how they support team development.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Kroo team on this exciting journey.
We think you need these skills to ace Quality Assurance Analyst (Financial Crime)
Some tips for your application 🫡
Know the Role:Before you start writing, take a good look at the job description. Understand what Kroo is all about and how the Quality Assurance Analyst fits into their mission. This will help you tailor your application to show that you're on the same page.
Show Your Skills:Highlight your experience in financial crime or quality assurance. Use specific examples to demonstrate your analytical skills and attention to detail. Remember, we want to see how you can contribute to the team!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. Make sure your points are easy to understand, as this reflects the clarity we value in communication at Kroo.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our journey.
How to prepare for a job interview at Kroo Bank Ltd
✨Know Your FinCrime Basics
Before the interview, brush up on your knowledge of financial crime, AML regulations, and compliance requirements. Being able to discuss these topics confidently will show that you understand the core of what Kroo is all about.
✨Prepare for Technical Questions
Expect technical questions related to quality assurance processes and root cause analysis. Practise articulating your thought process clearly, as this will demonstrate your analytical skills and attention to detail, which are crucial for the role.
✨Showcase Your Coaching Skills
Since the role involves delivering training sessions, think of examples where you've successfully coached or mentored others. Be ready to discuss how you approach feedback and support team members in improving their performance.
✨Align with Kroo's Values
Kroo values integrity, transparency, and collaboration. During the interview, share experiences that reflect these values and how you can contribute to building a trusted and loved bank. This will resonate well with the interviewers.
