Lending Operations & Collections Specialist in Manchester

Lending Operations & Collections Specialist in Manchester

Manchester Full-Time 31500 - 38500 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead lending operations and manage customer arrears for better outcomes.
  • Company: Kroo Bank Ltd, a mission-driven fintech lender in Manchester.
  • Benefits: Competitive salary, supportive team environment, and career growth opportunities.
  • Other info: Join a growing team focused on innovation and customer success.
  • Why this job: Make a real difference in customer financial wellbeing while shaping lending operations.
  • Qualifications: Experience in consumer credit and strong communication skills required.

The predicted salary is between 31500 - 38500 Β£ per year.

Kroo Bank Ltd, a fintech lender in Manchester, is seeking a Collections Specialist to lead first-line Lending Operations, focusing on arrears management and customer outcomes.

The role reports to the Collections and Financial Wellbeing Team Manager and sits within a growing, mission-driven team.

The ideal candidate will bring experience in consumer credit, strong communication skills and a proactive mindset to shape lending operations and drive risk-aware decisions.

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Lending Operations & Collections Specialist in Manchester employer: Kroo Bank Ltd

Kroo Bank Ltd is an exceptional employer located in Manchester, offering a dynamic hybrid working environment that promotes work-life balance. With a strong emphasis on personal development and a supportive culture, employees are encouraged to grow their skills while enjoying generous leave benefits. Joining Kroo means being part of a forward-thinking fintech bank that values collaboration and innovation in enhancing customer experiences.

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Contact Details:

Kroo Bank Ltd Recruitment Team

We think you need these skills to ace Lending Operations & Collections Specialist in Manchester

Arrears Management
Consumer Credit Experience
Communication Skills
Proactive Mindset
Risk Awareness
Lending Operations
Customer Outcomes Focus