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For Companies At a Glance
- Tasks: Manage customer communications and oversee loan lifecycle events in a dynamic environment.
- Company: Leading financial technology firm based in London with a focus on innovation.
- Benefits: Generous holiday time, mental health support, and a hybrid work model.
- Why this job: Join a team making a real impact on financial wellbeing and customer experience.
- Qualifications: 2+ years in consumer credit with strong knowledge of collections processes.
- Other info: Exciting opportunity for career growth in a supportive workplace.
The predicted salary is between 36000 - 60000 £ per year.
A leading financial technology firm in London is seeking a Collections Specialist to help establish its First Line Lending Operations function. The ideal candidate has strong knowledge of arrears and collections processes, with at least 2 years in consumer credit. This role involves direct communication with customers and managing loan lifecycle events, offering a hybrid work model and a range of excellent benefits including generous holiday time and mental health support.
Impactful Collections & Financial Wellbeing Specialist in City of London employer: Kroo Bank Ltd
Contact Detail:
Kroo Bank Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Impactful Collections & Financial Wellbeing Specialist in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the financial tech space, especially those who work in collections or consumer credit. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of arrears and collections processes. We recommend practising common interview questions and scenarios related to loan lifecycle events to show you’re ready to hit the ground running.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds!
✨Tip Number 4
Apply through our website for the best chance at landing that Collections Specialist role. We make it easy for you to showcase your skills and experience directly to the hiring team!
We think you need these skills to ace Impactful Collections & Financial Wellbeing Specialist in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in arrears and collections processes. We want to see how your background aligns with the role, so don’t be shy about showcasing your consumer credit knowledge!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about financial wellbeing and how you can make an impact in our First Line Lending Operations. Keep it engaging and personal!
Showcase Your Communication Skills: Since this role involves direct communication with customers, we’d love to see examples of how you’ve effectively managed customer interactions in the past. Highlight any relevant experiences that demonstrate your ability to connect with clients.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Kroo Bank Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of arrears and collections processes. Familiarise yourself with the latest trends in consumer credit, as this will show that you're not just experienced but also up-to-date with industry standards.
✨Showcase Your Communication Skills
Since the role involves direct communication with customers, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully managed customer interactions in the past, especially in challenging situations.
✨Understand the Loan Lifecycle
Get a solid grasp of the loan lifecycle events. Be ready to discuss how you would handle different stages, from initial lending to collections, and demonstrate your problem-solving skills in managing these processes effectively.
✨Emphasise Your Adaptability
With a hybrid work model in place, it's crucial to highlight your ability to adapt to different working environments. Share experiences where you've thrived in both remote and in-office settings, showcasing your flexibility and commitment to delivering results.
