Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Troubleshoot hardware and software issues while providing top-notch support to clients.
- Company: Dynamic tech consultancy firm in Chertsey with a focus on growth.
- Benefits: Flexible leave package, competitive pay, and opportunities for professional development.
- Other info: Exciting shift patterns and potential travel to client sites for hands-on experience.
- Why this job: Join a 24/7 support team and enhance your tech skills while making a difference.
- Qualifications: Strong communication skills and relevant technical experience are essential.
The predicted salary is between 25000 - 35000 £ per year.
A tech consultancy firm in Chertsey is looking for a First Line Technical Support Engineer to join their 24x7 Support Team. You will troubleshoot hardware and software issues, requiring quick learning and adaptability. This role includes shift patterns and may involve travel to client sites. Candidates with strong communication skills and relevant technical experience are encouraged to apply. A flexible leave package and other benefits are offered.
First-Line IT Support Engineer – 24/7 Shifts, Growth in Surrey employer: Krome Technologies Ltd
Contact Detail:
Krome Technologies Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land First-Line IT Support Engineer – 24/7 Shifts, Growth in Surrey
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend tech meetups. We can’t stress enough how personal connections can give you the inside scoop on the company culture and even lead to referrals.
✨Tip Number 2
Prepare for the interview by brushing up on common IT support scenarios. We recommend practising troubleshooting questions and role-playing with a friend. This way, you’ll be ready to showcase your quick learning and adaptability skills!
✨Tip Number 3
Don’t forget to highlight your communication skills! During interviews, we should demonstrate how you can explain technical issues in simple terms. This is key for a First-Line IT Support Engineer, so make it a point to share relevant examples.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else. So, don’t miss out!
We think you need these skills to ace First-Line IT Support Engineer – 24/7 Shifts, Growth in Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant technical experience and communication skills. We want to see how you can troubleshoot hardware and software issues, so don’t hold back on showcasing your adaptability!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our 24/7 Support Team. Share specific examples of your past experiences that relate to the role and show us your passion for tech support.
Show Off Your Problem-Solving Skills: In your application, give us a glimpse of your problem-solving abilities. Describe situations where you've successfully resolved technical issues, as this will demonstrate your quick learning and adaptability – key traits for this role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Krome Technologies Ltd
✨Know Your Tech Inside Out
Make sure you brush up on common hardware and software issues that a First-Line IT Support Engineer might encounter. Familiarise yourself with troubleshooting techniques and be ready to discuss your past experiences in resolving similar problems.
✨Show Off Your Communication Skills
Since this role requires strong communication skills, practice explaining technical concepts in simple terms. You might be asked to demonstrate how you would communicate with a client who is struggling with a tech issue, so think about how you can make complex ideas easy to understand.
✨Be Ready for Shift Patterns
Understand the nature of 24/7 shifts and be prepared to discuss your flexibility regarding working hours. It’s a good idea to have examples ready of how you’ve managed shift work in the past or how you plan to adapt to this schedule.
✨Research the Company Culture
Take some time to learn about the tech consultancy firm and its values. Knowing their approach to client support and team dynamics can help you tailor your answers and show that you’re a great fit for their culture.