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- Tasks: Provide top-notch tech support and troubleshoot hardware and software issues.
- Company: Dynamic technology consultancy with a vibrant 24x7 support team.
- Benefits: Competitive salary, flexible leave, and employee recognition programs.
- Why this job: Join a supportive team and enhance your tech skills while making a difference.
- Qualifications: 1-2 years of experience or recent graduates with MS Office and Active Directory skills.
- Other info: Great opportunity for career growth in a fast-paced environment.
The predicted salary is between 28800 - 43200 £ per year.
A dynamic technology consultancy is looking for a First Line Support Engineer in Chertsey to join their 24x7 Support Team. This role involves problem-solving and troubleshooting across various hardware and software.
Ideal candidates should have 1-2 years of experience or be recent graduates with skills in MS Office, Active Directory, and strong communication.
Competitive salary with benefits including flexible leave and employee recognition programs.
First Line Tech Support Engineer | 24x7 Helpdesk in Chertsey employer: Krome Technologies Ltd
Contact Detail:
Krome Technologies Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land First Line Tech Support Engineer | 24x7 Helpdesk in Chertsey
✨Tip Number 1
Get your tech skills sharp! Brush up on your knowledge of MS Office and Active Directory. We want to see you confidently troubleshoot issues, so practice makes perfect!
✨Tip Number 2
Show off your communication skills! When you're chatting with potential employers, be clear and concise. We love candidates who can explain complex tech stuff in simple terms.
✨Tip Number 3
Network like a pro! Connect with people in the industry through LinkedIn or local meetups. We often find that personal connections can lead to job opportunities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals ready to join our 24x7 Support Team.
We think you need these skills to ace First Line Tech Support Engineer | 24x7 Helpdesk in Chertsey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills, especially in MS Office and Active Directory. We want to see how your background fits with the First Line Support Engineer role!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to showcase your problem-solving skills and enthusiasm for tech support. Let us know why you’re excited about joining our 24x7 Support Team.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t hesitate to share examples of how you've effectively communicated in past roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Krome Technologies Ltd
✨Know Your Tech Basics
Brush up on your knowledge of MS Office and Active Directory. Be ready to discuss how you've used these tools in past roles or projects, as this will show your technical competence and readiness for the job.
✨Show Off Your Problem-Solving Skills
Prepare a couple of examples where you successfully troubleshot a hardware or software issue. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to follow your thought process.
✨Communicate Clearly
Since strong communication is key for this role, practice explaining technical concepts in simple terms. You might be asked to describe how you would assist a non-technical user, so think about how to make your explanations clear and concise.
✨Be Ready for Scenario Questions
Expect scenario-based questions that test your response to common support issues. Think through potential problems you might face in a 24x7 helpdesk environment and how you would handle them, demonstrating your ability to stay calm under pressure.
