At a Glance
- Tasks: Manage client portfolios and ensure alignment of customer priorities with business goals.
- Company: Kroll, a leader in Cyber Risk management with a focus on client success.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Join a dynamic team dedicated to cybersecurity excellence and client engagement.
- Why this job: Make a real impact by enhancing client satisfaction and driving business success.
- Qualifications: Experience in customer success and strong stakeholder management skills.
The predicted salary is between 60000 - 80000 £ per year.
Kroll is seeking a Customer Success Manager for its Cyber Risk team to manage client portfolios effectively. You will leverage your experience to ensure customer priorities align with business goals, focusing on measurable outcomes from cybersecurity investments.
Key responsibilities include:
- Leading customer reviews
- Orchestrating service coordination
- Driving renewals and growth
This role emphasizes strategic engagement and strong stakeholder management to enhance client satisfaction and business success.
Senior Cyber Risk CSM: Strategy, Retention & Growth employer: Kroll
Kroll is an exceptional employer that prioritises employee growth and development within a dynamic work culture. Located in a vibrant area, we offer competitive benefits, a collaborative environment, and opportunities for meaningful engagement in the cybersecurity field, making it an ideal place for professionals looking to make a significant impact.
