At a Glance
- Tasks: Create an outstanding customer experience and maintain a clean, safe environment.
- Company: Join a friendly grocery store that values respect, honesty, and diversity.
- Benefits: Flexible hours, team discounts, and opportunities for growth.
- Other info: Great for students looking to gain experience in a dynamic retail environment.
- Why this job: Be part of a team that makes customers feel welcome and appreciated.
- Qualifications: Basic math skills and effective communication; retail experience is a plus.
The predicted salary is between 20000 - 25000 £ per year.
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities
- Promote trust and respect among associates.
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
- Recommend grocery items to customers to ensure they get the products they want and need; inform customers of grocery specials.
- Check product quality to ensure freshness; review sell by dates and take appropriate action.
- Label, stock and inventory department merchandise; provide customers with fresh products that they have ordered.
- Report product ordering/shipping discrepancies to the department manager.
- Display a positive attitude.
- Stay current with present, future, seasonal and special ads.
- Adhere to all food safety regulations and guidelines.
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
- Notify management of customer or employee accidents.
- Report all safety risks/issues and illegal activity, including robbery, theft or fraud.
- Must be able to perform the essential job functions of this position with or without reasonable accommodation.
Minimum Qualifications
- Ability to handle stressful situations.
- Knowledge of basic math (counting, addition, and subtraction).
- Effective communication skills.
Desired Qualifications
- Any retail experience.
- Second language (speaking, reading and/or writing).
We think you need these skills to ace Grocery Night Clerk in Newcastle Emlyn
Customer Service
Product Knowledge
Sales and Profit Goals
Quality Assurance Standards
Food Safety Regulations
Inventory Management
Effective Communication Skills
