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- Tasks: Create amazing customer experiences and maintain a clean, safe environment.
- Company: Join City Market, part of the Kroger family, dedicated to serving communities.
- Benefits: Enjoy flexible scheduling, healthcare coverage, and up to $21,000 in tuition reimbursement.
- Why this job: Be part of a team that values respect, honesty, and diversity while making a difference.
- Qualifications: Customer service skills and effective communication are essential.
- Other info: Great opportunities for growth and development in a supportive environment.
The predicted salary is between 11 - 14 £ per hour.
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
- Help customers discover new items or products they inquire about.
- Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
- Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
- Provide customers with fresh and non-perishable grocery products that they have ordered.
- Label, stock, and inventory department merchandise.
- Report product ordering/shipping discrepancies to the department manager.
- Stay current with present, future, seasonal and special ads.
- Adhere to all food safety regulations and guidelines.
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
- Notify management of customer or employee accidents.
- Ability to work cooperatively in high paced and sometimes stressful environment.
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
- Ability to act with honesty and integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Qualifications
- Customer Service skills
- Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)
Desired Previous Job Experience
- Customer Service skills
- Retail experience
Based in Colorado, City Market merged with The Kroger Company in 1983. Today, we’re proudly serving City Market customers in 34 stores throughout Colorado, Utah and Wyoming. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our City Market family!
What You’ll Receive From Us
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.
- Valuable associate discounts on purchases, including food, travel, technology and so much more.
- Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
We want the best for associates and our customers, and together, we strive to create a welcoming and engaging environment where you’ll love to work. If you are interested in becoming a valued member of our team, apply now. We look forward to getting to know you!
Grocery Clerk in Newcastle Emlyn employer: Kroger
Contact Detail:
Kroger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Grocery Clerk in Newcastle Emlyn
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they value. This will help you connect with the team and show that you're a great fit for their vibe.
✨Tip Number 2
Practice your customer service skills! Since the role is all about creating an outstanding experience, think of examples from your past where you went above and beyond for customers. Be ready to share these stories during your chat!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look neat and professional. It shows you care about the opportunity and respect the interview process.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Grocery Clerk in Newcastle Emlyn
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight your customer service experience. We want to see how you've created outstanding experiences for customers in the past, so share specific examples that demonstrate your skills!
Be Authentic and Honest: We value honesty and integrity, so be yourself in your application. Don’t just list your qualifications; tell us about your passion for food and helping others. This will help us see if you’re a good fit for our team!
Tailor Your Application: Make sure to tailor your application to the Grocery Clerk role. Use keywords from the job description, like 'safety', 'clean environment', and 'teamwork'. This shows us that you understand what we’re looking for and are genuinely interested.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the information you need to complete your application. Plus, it helps us keep everything organised!
How to prepare for a job interview at Kroger
✨Know Your Products
Before the interview, brush up on the grocery items and brands that the company sells. Being able to discuss specific products and their benefits will show your enthusiasm and knowledge, which is key for a Grocery Clerk role.
✨Emphasise Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight situations where you went above and beyond to help customers, as this aligns perfectly with the company's focus on creating outstanding customer experiences.
✨Demonstrate Teamwork
Since the role involves working closely with others, be ready to share experiences where you successfully collaborated with a team. Discuss how you handle stress and conflict in a cooperative manner, which is crucial in a busy grocery environment.
✨Align with Company Values
Familiarise yourself with the company's core values like respect, honesty, and inclusion. During the interview, express how these values resonate with you and provide examples of how you've embodied them in your previous roles.
