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- Tasks: Lead a team, manage schedules, and ensure customer satisfaction in the grocery department.
- Company: Join Kroger, a leading grocery retailer dedicated to quality and community.
- Benefits: Enjoy flexible hours, employee discounts, and opportunities for growth.
- Why this job: Be part of a vibrant team that values collaboration and customer connection.
- Qualifications: Must be 18+, with strong communication skills and basic math knowledge.
- Other info: Management experience and bilingual skills are a plus!
The predicted salary is between 24000 - 36000 £ per year.
Essential Job Functions:
- Promote trust and respect among associates and display a positive attitude.
- Communicate company, department, and job-specific information to associates.
- Establish performance goals for the department and empower associates to meet or exceed targets through collaboration and teamwork.
- Develop adequate scheduling to manage customer volume throughout hours of operation.
- Train and develop associates on the performance of their jobs and participate in the performance appraisal process.
- Adhere to all local, state and federal laws, company guidelines, and food safety regulations and guidelines.
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store; understand the store's layout and be able to locate products.
- Inform customers of grocery specials and offer product samples to help customers discover new items/products.
- Develop and implement a department business plan to achieve desired results by creating and executing sales promotions in partnership with store management.
- Prepare and submit seasonal critiques for the sales and merchandising supervisor.
- Inform and educate department associates on promotions by staying current with present, future, seasonal and special ads by implementing the department period promotional plan.
- Assist store management in preparing store/department budget, expense control, profit/loss reviews for the department and take appropriate action on all financial reports.
- Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
- Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.
- Plan and organize the inventory process by training department associates on inventory/stocking and Computer Assisted Ordering.
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
- Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, practicing preventive maintenance, properly inspecting equipment, notifying the appropriate department or store manager of any items in need of repair, and notifying management of customer or employee accidents.
- Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum Position Qualifications:
- Must be 18 or older.
- Effective communication skills.
- Knowledge of basic math (counting, addition, and subtraction).
- Ability to handle stressful situations.
Desired Previous Job Experience:
- High school education or equivalent preferred.
- Management experience preferred.
- Grocery/Retail experience.
- Second language (speaking, reading and/or writing).
Contact Detail:
Kroger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Grocery Assistant Department Leader
✨Tip Number 1
Familiarise yourself with Kroger's values and culture. Understanding their commitment to customer service and teamwork will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Kroger. They can provide insights into the company’s expectations and the day-to-day responsibilities of a Grocery Assistant Department Leader, which can be invaluable during your application process.
✨Tip Number 3
Prepare specific examples from your past experiences that demonstrate your leadership skills and ability to manage a team effectively. Highlighting these in conversations can set you apart from other candidates.
✨Tip Number 4
Stay updated on grocery trends and customer preferences. Being knowledgeable about current products and promotions can show your enthusiasm for the role and your readiness to engage with customers effectively.
We think you need these skills to ace Grocery Assistant Department Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the essential functions and qualifications required for the Grocery Assistant Department Leader position. Tailor your application to highlight relevant experiences and skills.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in grocery or retail management. Emphasise any leadership roles, communication skills, and your ability to handle stressful situations.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and how your background aligns with the responsibilities outlined in the job description. Mention specific examples of how you've promoted teamwork and achieved performance goals in previous positions.
Submit Your Application Online: Follow the instructions to submit your application online at www.thekrogerco.com. Make sure all documents are attached and that you have filled out all required fields accurately before hitting 'submit'.
How to prepare for a job interview at Kroger
✨Show Your Leadership Skills
As a Grocery Assistant Department Leader, you'll need to demonstrate your ability to lead and empower a team. Be prepared to share examples of how you've successfully managed a team in the past, focusing on collaboration and achieving performance goals.
✨Know the Company and Its Values
Familiarise yourself with Kroger's mission and values. During the interview, express how your personal values align with theirs, especially regarding customer service and teamwork. This shows that you're not just looking for a job, but you genuinely want to contribute to their culture.
✨Prepare for Situational Questions
Expect questions that assess how you handle stressful situations or conflicts within a team. Think of specific scenarios from your previous experiences where you successfully resolved issues or improved team dynamics, and be ready to discuss them.
✨Demonstrate Product Knowledge
Since the role involves interacting with customers about products, brush up on common grocery items and any current promotions. Showing that you have knowledge about the products and can engage customers will set you apart as a candidate who is ready to hit the ground running.
