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- Tasks: Provide exceptional customer service and assist with bagging groceries at checkout.
- Company: Join City Market, part of the Kroger family, dedicated to feeding the human spirit.
- Benefits: Enjoy flexible scheduling, healthcare coverage, and up to $21,000 in tuition reimbursement.
- Why this job: Make a real impact in your community while gaining valuable experience and skills.
- Qualifications: Customer service skills and effective communication are key; retail experience is a plus.
- Other info: Dynamic team environment with opportunities for growth and development.
The predicted salary is between 10 - 13 £ per hour.
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
- Bagging groceries at checkout for customers, striving for at least five items in the bag while ensuring that contents or items are not damaged.
- Following best practices for bagging items in various types of bags (reusable, plastic, paper).
- Assisting in removing customer's merchandise from the bottom of bascart for checkout.
- Offering to help customers with loading bags into their car.
- Performing basic shelf conditioning and informing customers of grocery specials.
- Returning merchandise to store shelves and gathering bascarts to return them to designated areas.
- Cleaning spills, collecting and picking up trash inside the store and parking lot.
- Cleaning all areas inside and outside of the store.
- Handling and assembling seasonal merchandise.
- Understanding the store's layout, locating products, and conducting price checks for cashiers.
- Reinforcing safety programs by complying with safety procedures and identifying unsafe conditions, accidents, or issues and notifying store management.
- Adhering to all food safety regulations and guidelines.
- Practicing preventive maintenance by properly inspecting equipment and notifying the appropriate department or store manager of any items in need of repair.
- Creating an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
- Adhering to all local, state, and federal laws, and company guidelines.
- Working cooperatively in a high-paced and sometimes stressful environment.
- Managing conflict in a reasonable, non-confrontational, and cooperative manner.
- Acting with honesty and integrity regarding customer and business information.
- Following directions and seeking assistance when necessary to resolve customer and business issues.
- Providing support and assistance through direct interaction with minors, individuals with special needs, and older adults.
- Performing the essential functions of this position with or without reasonable accommodation.
Qualifications
- Customer Service skills.
- Effective communication skills.
Desired Previous Job Experience
- Retail Experience is preferred but not necessary.
We continuously accept applications for roles like the one posted. Our team regularly reviews submissions and will contact applicants should a position become available that aligns with the applicant’s qualifications and our organizational priorities.
About Us
Based in Colorado, City Market merged with The Kroger Company in 1983. Today, we’re proudly serving City Market customers in 34 stores throughout Colorado, Utah and Wyoming. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
What You’ll Receive From Us
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology and so much more.
- Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
About The Team
The final rate of pay is determined at store level based on prior equivalent work experience. To support and reward our hardworking and friendly associates, we offer much more than just a paycheck. We strive to feed your future by offering the ingredients you need to create your own recipe for success at work and in life.
Health & Well-being Benefits
- Health care benefits
- Paid time off such as vacation, sick leave, and parental leave
- Mental and emotional support resources through our Employee Assistance Program.
Financial Benefits
- Participation in a 401(k) plan and/or participation in a Taft-Hartley pension fund, subject to certain eligibility requirements.
- Group term life insurance eligible, depending on varying criteria by location and subject to certain eligibility requirements.
- Potentially bonus eligible, depending on varying criteria by location and based upon annual store performance.
- Associate discount.
Growth And Development Benefits
- Tuition assistance, college scholarships and educational leave of absence, depending on varying criteria by location and subject to certain eligibility requirements.
- Robust internal training and development resources to grow your career.
If you are interested in becoming a valued member of our team, apply now. We look forward to getting to know you!
Courtesy Clerk/Grocery Bagger in Craig employer: Kroger
Contact Detail:
Kroger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Courtesy Clerk/Grocery Bagger in Craig
✨Tip Number 1
Get to know the store layout! Familiarise yourself with where everything is, so you can help customers quickly and efficiently. This will not only impress them but also show that you're ready to jump in and assist.
✨Tip Number 2
Practice your customer service skills! Engage with friends or family as if they were customers. The more comfortable you are with communication, the better you'll handle real-life situations at work.
✨Tip Number 3
Be proactive! If you see a spill or a mess, clean it up without waiting for someone to ask. This shows your commitment to maintaining a safe and welcoming environment for everyone.
✨Tip Number 4
Apply through our website! We’re always on the lookout for passionate individuals like you. Keep an eye on our job postings and don’t hesitate to submit your application – we want to hear from you!
We think you need these skills to ace Courtesy Clerk/Grocery Bagger in Craig
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any customer service experience you have. We want to see how you can create an outstanding customer experience, so share specific examples of how you've gone above and beyond for customers in the past.
Be Honest and Authentic: We value honesty and integrity, so be yourself in your application. Don’t just list skills; tell us about your passion for helping others and how you embody our core values. Authenticity goes a long way!
Tailor Your Application: Take a moment to read through the job description and align your application with it. Use similar language and focus on the responsibilities mentioned, like bagging groceries and maintaining a clean environment. This shows us you’re serious about the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do—just follow the prompts and submit your info!
How to prepare for a job interview at Kroger
✨Know the Company Values
Before your interview, take some time to familiarise yourself with the company's core values like respect, honesty, and integrity. Be ready to discuss how you embody these values in your previous experiences, especially in customer service.
✨Practice Bagging Techniques
Since the role involves bagging groceries, it’s a good idea to practice this at home. Use different types of bags and try to fit at least five items without damaging them. This will show your practical understanding of the job during the interview.
✨Prepare for Customer Scenarios
Think about common customer interactions you might face as a Courtesy Clerk. Prepare responses for scenarios like handling complaints or assisting customers with special needs. This will demonstrate your problem-solving skills and customer service mindset.
✨Show Enthusiasm for Teamwork
The job requires working in a fast-paced environment, so be ready to talk about your experience working in teams. Share examples of how you’ve collaborated with others to create a positive atmosphere, which aligns with the company’s goal of making customers feel welcome.