At a Glance
- Tasks: Deliver exceptional customer service and create a welcoming environment for shoppers.
- Company: Join City Market, part of the Kroger family, dedicated to feeding the human spirit.
- Benefits: Enjoy flexible scheduling, healthcare coverage, and up to $21,000 in tuition reimbursement.
- Other info: Great opportunities for growth and development in a supportive environment.
- Why this job: Be part of a team that values diversity, integrity, and community impact.
- Qualifications: Customer service experience and effective communication skills are essential.
The predicted salary is between 11 - 14 € per hour.
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
- Cashier/Checker is responsible for being visible and actively greeting, engaging and assisting customers.
- Cashiers process customer transactions through the check lane quickly, accurately, and efficiently.
- Checkers understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.
- Checker needs to understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.
- Cashier needs to understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
- Report pricing discrepancies to the Scan Coordinator.
- Follow established policies and procedures (where applicable) for postage stamps, gift cards, and coupons.
- Stay current with present, future, seasonal and special ads.
- Adhere to all food safety regulations and guidelines.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
- Adhere to all local, state and federal laws, and company guidelines.
- Ability to work cooperatively in high paced and sometimes stressful environment.
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
- Ability to act with honesty and integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Qualifications
- Customer service experience
- Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)
Desired Previous Job Experience
- Customer service experience
- Prior experience as a Bagger or Courtesy Clerk
What You’ll Receive From Us
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.
- Valuable associate discounts on purchases, including food, travel, technology and so much more.
- Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
We want the best for associates and our customers, and together, we strive to create a welcoming and engaging environment where you’ll love to work. If you are interested in becoming a valued member of our team, apply now. We look forward to getting to know you!
Cashier in Craig employer: Kroger
At City Market, we pride ourselves on fostering a supportive and inclusive work environment where every associate is valued. With comprehensive benefits including healthcare coverage, flexible scheduling, and extensive growth opportunities through our industry-leading training programs, we empower our team members to thrive both personally and professionally. Join us in Colorado, where you can make a meaningful impact in the community while enjoying a rewarding career with a company that truly cares about your success.
StudySmarter Expert Advice🤫
We think this is how you could land Cashier in Craig
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on City Market and its values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about creating an outstanding customer experience, think of examples from your past where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look neat and professional for your interview. It shows respect for the company and the position you're applying for.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Cashier in Craig
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, make sure to highlight any customer service experience you have. We want to see how you've created outstanding experiences for customers in the past, so share specific examples that demonstrate your skills!
Be Honest and Authentic:We value honesty and integrity, so be yourself in your application. Don’t just list your qualifications; tell us about your passion for helping others and how you embody our core values. Authenticity goes a long way!
Keep It Neat and Clear:Make sure your application is easy to read and free of errors. Use clear language and structure your information logically. A well-organised application shows us that you pay attention to detail, which is super important for a cashier role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Kroger
✨Know the Company Values
Before your interview, take some time to familiarise yourself with the company's core values like respect, honesty, and integrity. Be ready to share examples of how you've demonstrated these values in your previous roles, especially in customer service.
✨Practice Your POS Knowledge
Since you'll be handling various payment methods, brush up on your knowledge of Point of Sale (POS) systems. If you have experience with specific systems, mention them during the interview. This shows you're prepared and can hit the ground running.
✨Showcase Your Customer Service Skills
Prepare to discuss your past experiences in customer service. Think of specific situations where you went above and beyond for a customer or resolved a conflict effectively. This will demonstrate your ability to create an outstanding customer experience.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like dealing with a difficult customer or managing a busy checkout line. Practising your responses to these scenarios can help you convey your problem-solving skills and ability to work under pressure.
