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- Tasks: Provide exceptional customer service and ensure a clean, safe shopping environment.
- Company: Join City Market, part of the Kroger family, dedicated to feeding the human spirit.
- Benefits: Enjoy flexible scheduling, healthcare coverage, discounts, and tuition reimbursement up to $21,000.
- Other info: Endless growth opportunities in a supportive, purpose-driven team.
- Why this job: Make a real impact by creating welcoming experiences for customers every day.
- Qualifications: Customer service skills and effective communication are key; retail experience is a plus.
The predicted salary is between 20000 - 25000 £ per year.
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities:
- Bag groceries at checkout for customers, striving for at least five items in the bag while ensuring that contents or items are not damaged.
- Follow best practices for bagging items in various types of bags (reusable/plastic/paper).
- Assist in removing customer's merchandise from the bottom of the bascart for checkout.
- Offer to help customers with loading bags into their car.
- Perform basic shelf conditioning.
- Inform customers of grocery specials.
- Return merchandise to store shelves.
- Gather bascarts and return them to designated areas.
- Clean spills, collect and pick up trash inside the store and parking lot.
- Clean all areas inside and outside of the store.
- Handle and assemble seasonal merchandise.
- Understand the store's layout, locate products, and conduct price checks for cashiers.
- Reinforce safety programs by complying with safety procedures and identifying unsafe conditions, accidents, or issues and notifying store management.
- Adhere to all food safety regulations and guidelines.
- Practice preventive maintenance by properly inspecting equipment and notifying the appropriate department or store manager of any items in need of repair.
- Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
- Adhere to all local, state, and federal laws, and company guidelines.
- Work cooperatively in a high-paced and sometimes stressful environment.
- Manage conflict in a reasonable, non-confrontational, and cooperative manner.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance when necessary to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Qualifications:
- Customer Service skills
- Effective communication skills
- Retail Experience is preferred but not necessary
We continuously accept applications for roles like the one posted. Our team regularly reviews submissions and will contact applicants should a position become available that aligns with the applicant’s qualifications and our organizational priorities.
About Us: Based in Colorado, City Market merged with The Kroger Company in 1983. Today, we’re proudly serving City Market customers in 34 stores throughout Colorado, Utah, and Wyoming. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
What You’ll Receive From Us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counselling through our Employee Assistance Program and free, confidential financial tools and coaching.
- Valuable associate discounts on purchases, including food, travel, technology and so much more.
- Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page!
About The Team: The final rate of pay is determined at store level based on prior equivalent work experience. To support and reward our hardworking and friendly associates, we offer much more than just a paycheck. We strive to feed your future by offering the ingredients you need to create your own recipe for success at work and in life.
Courtesy Clerk/Grocery Bagger employer: Kroger
Contact Detail:
Kroger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Courtesy Clerk/Grocery Bagger
✨Tip Number 1
Get to know the company culture! Before you step into that interview, do a bit of research on City Market and its values. Understanding their commitment to customer service and community will help you connect with the interviewers and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since the role is all about creating an outstanding experience for customers, think of examples from your past where you've gone above and beyond. This will help you stand out during the interview.
✨Tip Number 3
Dress the part! Even if the job is in a grocery store, showing up looking neat and professional can make a great first impression. It shows that you respect the opportunity and are serious about joining the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds as they make their decision. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Courtesy Clerk/Grocery Bagger
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any experience you have in customer service. We want to see how you can create an outstanding experience for our customers, so share specific examples of how you've done this in the past!
Be Honest and Authentic: We value honesty and integrity, so be yourself in your application. Don’t just tell us what you think we want to hear; share your genuine experiences and thoughts. This will help us get to know the real you!
Keep It Neat and Tidy: Just like we maintain a clean environment in-store, your application should be well-organised and free from errors. Take the time to proofread your application before submitting it through our website to make a great first impression!
Express Your Willingness to Learn: We love candidates who are eager to grow! In your application, mention your willingness to learn and adapt in a fast-paced environment. This shows us that you're ready to take on new challenges and contribute to our team!
How to prepare for a job interview at Kroger
✨Know the Company Values
Before your interview, take some time to familiarise yourself with the company's core values like respect, honesty, and integrity. Be ready to share examples of how you've demonstrated these values in your previous experiences, as this will show that you align with their culture.
✨Practice Customer Interaction Scenarios
As a Courtesy Clerk/Grocery Bagger, you'll be interacting with customers regularly. Prepare for the interview by role-playing common customer scenarios. Think about how you would handle questions about products or assist someone with special needs, showcasing your customer service skills.
✨Demonstrate Safety Awareness
Safety is a big deal in this role. Be prepared to discuss how you would identify unsafe conditions and what steps you would take to ensure a safe environment for both customers and colleagues. This shows that you take safety seriously and are proactive.
✨Show Your Team Spirit
This job requires working cooperatively in a fast-paced environment. Share examples of how you've successfully worked in a team before, especially in stressful situations. Highlight your ability to manage conflict calmly and effectively, which is crucial for maintaining a positive atmosphere.