At a Glance
- Tasks: Create amazing customer experiences and maintain a clean, safe environment.
- Company: Join the largest grocer in America with a passion for food and community.
- Benefits: Flexible scheduling, healthcare coverage, discounts, and tuition reimbursement up to $21,000.
- Other info: Great growth opportunities with industry-leading training programs.
- Why this job: Be part of a diverse team that feeds the human spirit and makes a difference.
- Qualifications: Effective communication skills and basic math knowledge; retail experience is a plus.
The predicted salary is between 20000 - 25000 € per year.
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist department manager in achieving sales and profit goals established for the department, and monitor and control all established quality assurance standards. Work closely with the Deli/Baker Merchandising team, as well as the Deli/Bakery department, to create an engaging environment for customers. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
Responsibilities
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
- Offer product samples to help customers discover new items or products they inquire about.
- Inform customers of Cheese Shop specials.
- Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
- Measure, prepare and mix ingredients according to recipe, using a variety of kitchen utensils and equipment.
- Adequately prepare, package, label and inventory ingredients in merchandise.
- Check product quality to ensure freshness. Review 'sell by' dates and take appropriate action.
- Label, stock and inventory department merchandise.
- Report product ordering/shipping discrepancies to the department manager.
- Understand the store's layout and be able to locate products when requested by customers.
- Stay current with present, future, seasonal and special ads.
- Maintain an awareness of inventory/stocking conditions and note any discrepancies in inventory.
- Adhere to all food safety regulations and guidelines.
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
- Notify management of customer or employee accidents.
- Report all safety risks or issues and illegal activity, including: robbery, theft or fraud to store management.
- Ability to work cooperatively in a high-paced and sometimes stressful environment.
- Ability to manage conflict in a reasonable, non-confrontational and cooperative manner.
- Ability to act with honesty and integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Qualifications
- Effective communication skills.
- Knowledge of basic math (counting, addition, and subtraction).
- Ability to handle stressful situations.
Desired Previous Job Experience
- High school education or equivalent.
- Comparable Retail experience.
About Us
From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities and each other, with food at the heart of it all.
What You’ll Receive From Us
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology and so much more.
- Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
CHEESE SHOP/CLERK in Cornholme employer: Kroger
At Kroger, we pride ourselves on fostering a vibrant work culture that values respect, integrity, and diversity, making it an exceptional place for our Cheese Shop Clerks. With comprehensive benefits including flexible scheduling, extensive healthcare coverage, and generous tuition reimbursement, we empower our associates to thrive both personally and professionally. Join us in creating outstanding customer experiences while enjoying vast opportunities for growth within the nation's largest grocer, where food and community are at the heart of everything we do.
StudySmarter Expert Advice🤫
We think this is how you could land CHEESE SHOP/CLERK in Cornholme
✨Tip Number 1
Get to know the company inside out! Familiarise yourself with their values and mission, especially around customer service and community. This will help you connect your personal experiences to what they stand for during interviews.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your ability to create an outstanding customer experience and handle stressful situations.
✨Tip Number 3
Dress the part! Make sure you look professional and approachable. A neat appearance shows that you respect the role and the customers you'll be serving, which is key in a cheese shop environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you top of mind.
We think you need these skills to ace CHEESE SHOP/CLERK in Cornholme
Some tips for your application 🫡
Show Your Passion for Cheese:When you're writing your application, let us know how much you love cheese! Share any experiences you've had with cheese or food in general. This will help us see your enthusiasm and how you can create that outstanding customer experience we’re after.
Highlight Your Customer Service Skills:Make sure to mention any previous roles where you’ve provided exceptional service. We want to know how you handle stressful situations and manage conflicts. Give us examples of how you’ve gone above and beyond for customers!
Be Detail-Oriented:Since you'll be dealing with product quality and inventory, it’s important to show us that you pay attention to detail. Mention any experiences where you’ve had to check quality or maintain standards, as this is key to keeping our cheese shop running smoothly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Kroger
✨Know Your Cheese!
Before the interview, brush up on your cheese knowledge! Familiarise yourself with different types of cheeses, their origins, and how they pair with other foods. This will not only impress your interviewer but also show your passion for the role.
✨Customer Service is Key
Prepare examples of how you've provided exceptional customer service in the past. Think about times when you went above and beyond to help a customer or resolved a conflict. This will demonstrate your ability to create an outstanding customer experience.
✨Safety First
Understand the importance of food safety regulations and be ready to discuss how you would maintain a clean and safe environment. Mention any previous experience you have with food handling or safety protocols to show you're a responsible candidate.
✨Show Your Team Spirit
This role requires teamwork, so be prepared to talk about your experience working in a fast-paced environment. Share stories that highlight your ability to collaborate with others, especially in stressful situations, to show you can thrive in their team.
