At a Glance
- Tasks: Create amazing customer experiences and maintain a clean, safe environment.
- Company: Join the largest grocer in America with a passion for food and community.
- Benefits: Flexible schedules, healthcare coverage, discounts, and tuition reimbursement up to $21,000.
- Other info: Great opportunities for growth and industry-leading training programs.
- Why this job: Be part of a diverse team that feeds the human spirit and makes a real impact.
- Qualifications: Effective communication skills and basic math knowledge; retail experience is a plus.
The predicted salary is between 20000 - 25000 € per year.
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist department manager in achieving sales and profit goals established for the department, and monitor and control all established quality assurance standards. Work closely with the Deli/Baker Merchandising team, as well as the Deli/Bakery department, to create an engaging environment for customers. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
Responsibilities
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
- Offer product samples to help customers discover new items or products they inquire about.
- Inform customers of Cheese Shop specials.
- Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
- Measure, prepare and mix ingredients according to recipe, using a variety of kitchen utensils and equipment.
- Adequately prepare, package, label and inventory ingredients in merchandise.
- Check product quality to ensure freshness. Review 'sell by' dates and take appropriate action.
- Label, stock and inventory department merchandise.
- Report product ordering/shipping discrepancies to the department manager.
- Understand the store's layout and be able to locate products when requested by customer.
- Stay current with present, future, seasonal and special ads.
- Maintain an awareness of inventory/stocking conditions and note any discrepancies in inventory.
- Adhere to all food safety regulations and guidelines.
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
- Notify management of customer or employee accidents.
- Report all safety risks or issues and illegal activity, including: robbery, theft or fraud to store management.
- Ability to work cooperatively in a high-paced and sometimes stressful environment.
- Ability to manage conflict in a reasonable, non-confrontational and cooperative manner.
- Ability to act with honesty and integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Qualifications
- Minimum Position Qualifications
- Effective communication skills.
- Knowledge of basic math (counting, addition, and subtraction).
- Ability to handle stressful situations.
- Desired Previous Job Experience
- High school education or equivalent.
- Comparable Retail experience.
About Us
From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities and each other, with food at the heart of it all.
What You’ll Receive From Us
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology and so much more.
- Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
CHEESE SHOP/CLERK employer: Kroger
At Kroger, we pride ourselves on fostering a vibrant work culture that values respect, integrity, and diversity. As a Cheese Shop Clerk, you'll enjoy flexible scheduling, comprehensive healthcare benefits, and extensive opportunities for personal and professional growth, all while being part of a team dedicated to creating exceptional customer experiences in a supportive environment. Join us in our mission to Feed the Human Spirit and be part of a company that truly cares about its associates and communities.
StudySmarter Expert Advice🤫
We think this is how you could land CHEESE SHOP/CLERK
✨Tip Number 1
Get to know the company inside out! Before your interview, check out their website and social media. Understanding their values and products will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it aligns with the Cheese Shop's goals.
✨Tip Number 3
Dress the part! Make sure you look presentable and professional for your interview. A smart appearance shows that you respect the opportunity and are serious about landing the job.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you on their radar.
We think you need these skills to ace CHEESE SHOP/CLERK
Some tips for your application 🫡
Show Your Passion for Cheese:When writing your application, let us know why you love cheese! Share any experiences or knowledge you have about different types of cheese and how they can enhance a customer's experience. This will help us see your enthusiasm for the role.
Highlight Your Customer Service Skills:We want to know how you create outstanding customer experiences. Use examples from your past roles where you went above and beyond for customers. This will show us that you understand the importance of exceptional service in our Cheese Shop.
Be Detail-Oriented:Since you'll be handling food safety and quality assurance, make sure to mention your attention to detail in your application. Talk about any relevant experiences where you ensured product freshness or adhered to safety regulations.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and get you into our system. Plus, it shows you're serious about joining our team!
How to prepare for a job interview at Kroger
✨Know Your Cheese!
Before the interview, brush up on your cheese knowledge! Familiarise yourself with different types of cheeses, their origins, and how they pair with other foods. This will not only impress your interviewer but also show your passion for the role.
✨Customer Service Scenarios
Prepare for potential customer service scenarios you might face in the Cheese Shop. Think about how you would handle difficult customers or questions about products. Practising these responses can help you demonstrate your problem-solving skills during the interview.
✨Showcase Your Team Spirit
Since teamwork is key in a busy environment, be ready to share examples of how you've successfully worked with others in the past. Highlight any experiences where you collaborated with colleagues to achieve a common goal, especially in high-pressure situations.
✨Emphasise Safety and Cleanliness
Given the importance of safety and cleanliness in food handling, be prepared to discuss your understanding of food safety regulations. Mention any relevant experience you have in maintaining a clean workspace and ensuring product quality, as this will resonate well with the company's values.
