Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the team, serve customers, and ensure a smooth shift.
- Company: Join Krispy Kreme, famous for delicious handmade doughnuts.
- Benefits: Enjoy a fun work environment with flexible hours and team camaraderie.
- Why this job: Be part of a vibrant culture while making sweet memories every day.
- Qualifications: Experience in retail or a passion to step up as a leader.
- Other info: Embrace diversity and sustainability while working with a supportive team.
The predicted salary is between 25000 - 35000 £ per year.
This store is designed for our customers to pop in, pick up or perch. Create your career path and join us today.
Ready to Lead the Sweetest Team in Town? Step into the spotlight as a Retail Shift Leader! This isn’t just any job — it’s your chance to roll up your sleeves, take the lead, and keep things running smoother than our signature glaze.
What you’ll be doing (besides making dreams come true):
- You’ll run the show on shift — front and center with customers, serving up smiles (and doughnuts!), boosting sales, and keeping everything safe, clean, and on point.
- You’ll guide your team, build them up, and keep the energy buzzing.
- You’ll be hands-on: working the till, serving up hot & cold drinks, boxing up those irresistible treats, and making our cabinet look as good as our doughnuts taste.
- You’ll also jump into the behind-the-scenes magic — stock checks, weekly wrap-ups, team recruitment, and making sure everyone’s happy to be here.
- When your manager’s away, you’ll hold down the fort like a boss.
What makes you our kind of leader?
- You’ve got experience running the floor — or you’re ready to rise and shine into that next step.
- You lead with heart — people-first, customer-obsessed, and all about good vibes.
- You’re a team player who takes ownership and makes things happen.
- You’ve got full availability and flexibility — weekends, weekdays, the whole shebang.
- You bring energy, reliability, a great work ethic, and you’re always up for learning more.
Think you’ve got what it takes to keep the glaze flowing and the team glowing? Let’s make sweet things happen — apply now!
About Krispy Kreme:
Our People: We embrace diversity within our teams, so whether you’re a foodie, drink lover, sport enthusiast, gym bunny, movie buff, history geek, gamer, music fan, book worm, none of the above or all the above, you’ll find a friend here!
Our Doughnuts: We’re famous for our amazing doughnuts, but did you know that every Krispy Kreme doughnut is handmade, decorated and delivered fresh daily by one of our awesome team members?
Culture: Our culture is created through our leadership mix, of which there are a dozen (naturally!): Check out our careers page for more information on our Krispy Kreme Culture.
Love our planet: Our beautiful, natural world gives us our sugar, cocoa, eggs, milk, coffee, and so much more. Protecting and preserving it is vitally important to us. So, we’re constantly working to reduce our environmental impact and become more sustainable in all we do.
Doughnut Wait apply today!
Opening Hours:
- Mon 10:00 - 20:00
- Tue 10:00 - 20:00
- Wed 10:00 - 20:00
- Thu 10:00 - 20:00
- Fri 10:00 - 20:00
- Sat 10:00 - 20:00
- Sun 10:00 - 20:00
Retail Shift Leader employer: Krispy Kreme
Contact Detail:
Krispy Kreme Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Shift Leader
✨Tip Number 1
Familiarise yourself with Krispy Kreme's products and culture. Understanding their doughnuts and the brand's values will help you connect with the team and customers during your interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team or handled challenging situations in previous roles. This will demonstrate your readiness for the shift leader position.
✨Tip Number 3
Be ready to discuss your availability and flexibility. Since the role requires working various shifts, highlighting your willingness to adapt will make you a more attractive candidate.
✨Tip Number 4
Prepare to express your passion for customer service. Share stories that illustrate your commitment to creating positive experiences for customers, as this aligns with the people-first approach Krispy Kreme values.
We think you need these skills to ace Retail Shift Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what a Retail Shift Leader does. Highlight key responsibilities and required skills in your application to show you’re a perfect fit.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in retail or leadership roles. Use specific examples that demonstrate your ability to lead a team and provide excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you want to work at Krispy Kreme and how your values align with their culture of diversity and sustainability.
Showcase Your Availability: Since the role requires full availability, clearly state your flexible working hours in your application. This shows your commitment and readiness to take on the responsibilities of the position.
How to prepare for a job interview at Krispy Kreme
✨Show Your Leadership Skills
As a Retail Shift Leader, you'll need to demonstrate your ability to lead a team. Share examples from your past experiences where you've successfully managed a team or taken charge during busy shifts. Highlight your people-first approach and how you motivate others.
✨Know the Product Inside Out
Familiarise yourself with Krispy Kreme's products, especially their doughnuts and drinks. During the interview, be prepared to discuss your favourite items and why they stand out. This shows your passion for the brand and helps you connect with the interviewers.
✨Emphasise Customer Service
Customer obsession is key in this role. Prepare to talk about your previous customer service experiences and how you handled challenging situations. Use specific examples that showcase your ability to keep customers happy and engaged.
✨Demonstrate Flexibility and Reliability
The job requires full availability, so be ready to discuss your flexibility regarding working hours. Share instances where you've gone above and beyond to ensure shifts run smoothly, showing that you're dependable and committed to the team's success.
