At a Glance
- Tasks: Serve delicious doughnuts and drinks while creating a welcoming atmosphere for guests.
- Company: Join the vibrant team at Krispy Kreme, where fun meets flavour!
- Benefits: Enjoy paid training, employee discounts, holiday pay, and of course, free doughnuts!
- Other info: Flexible hours available, perfect for students looking to earn while having fun!
- Why this job: Be part of a friendly team that values your ideas and supports your growth.
- Qualifications: Must be 18+, with a positive attitude and strong customer service skills.
The predicted salary is between 14 - 14 £ per hour.
This store is designed for ease and enjoyment — a space where customers can pop in, pick up their favourite doughnuts, or perch for a quick break. It’s simple, stylish, and full of feel-good moments — and now, it could be where your career takes off. As a team member, you’ll be the friendly face welcoming guests, serving up fresh doughnuts and drinks, and keeping the store looking great and running smoothly. This role includes lone working, so you’ll need to feel confident handling the store independently. For that reason, all applicants must be 18 or over. We’ll give you full training and support — all you need is a great attitude, strong customer service skills, and the desire to grow your career one sweet moment at a time.
Why you'll love working here
At Krispy Kreme, we're all about making every moment a little brighter and that starts with our people. Join our friendly, collaborative team where your ideas are valued, your development is supported, and there's always time to celebrate success together. Alongside a great culture, you'll enjoy a range of benefits including:
- A welcoming and inclusive team
- Paid training from day one
- Learning and development opportunities
- Employee discount
- Pension scheme
- Holiday pay
- Health & Wellbeing support
- Recognition for great work
- Uniform provided
- And of course... delicious Krispy Kreme doughnuts!
What You’ll Be Doing
Join the team that brings smiles (and doughnuts) to life! As a team member, you’ll:
- Welcome every guest with a friendly face and genuine warmth
- Serve up our delicious doughnuts and drinks with confidence and care
- Recommend your favourite flavours and help guests find theirs
- Keep the store looking fresh, stocked, and ready for the next rush
- Jump in where needed - from the till to the display, and everywhere in between
- Help maintain a clean, safe, and fun environment
We’re on the lookout for someone who’s:
- 18 or over (due to lone-working responsibilities)
- Available throughout the week, Monday to Sunday
- A natural team player with a passion for making someone’s day
- Positive, eager to learn, and ready to roll up their sleeves
- Dependable, enthusiastic, and brings good vibes wherever they go
About Krispy Kreme:
We embrace diversity within our teams, so whether you're a foodie, drink lover, sport enthusiast, gym bunny, movie buff, history geek, gamer, music fan, book worm, none of the above or all the above, you'll find a friend here! We're famous for our amazing doughnuts, but did you know that every Krispy Kreme doughnut is handmade, decorated and delivered fresh daily by one of our awesome team members? Our culture is created through our leadership mix. Protecting and preserving our beautiful, natural world is vitally important to us. So, we're constantly working to reduce our environmental impact and become more sustainable in all we do.
Read more employer: Krispy Kreme
Krispy Kreme in Norwich is an excellent employer that values its team members by offering comprehensive training and a supportive work environment. With a focus on strong customer service and teamwork, employees enjoy perks and opportunities for personal growth while contributing to a vibrant community atmosphere. Join us to be part of a fun and rewarding experience where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Read more
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Krispy Kreme, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Krispy Kreme!
We think you need these skills to ace Read more
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Krispy Kreme, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Krispy Kreme and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Krispy Kreme that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Krispy Kreme
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
