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- Tasks: Lead and inspire retail teams across North England & Scotland to deliver exceptional customer experiences.
- Company: Join Krispy Kreme, where we make people smile with every doughnut!
- Benefits: Competitive salary, bonus, car allowance, generous holiday, and health support.
- Why this job: Shape a region, grow a team, and spread joy through delicious doughnuts.
- Qualifications: 7+ years in multi-site retail leadership with strong P&L management skills.
- Other info: Be part of a vibrant culture that values people and performance.
The predicted salary is between 36000 - 60000 £ per year.
We’re recruiting a Head of Region to manage our retail stores across the North of England & Scotland. Please note: the internal job title for this role will be 'Head of Region'.
At Krispy Kreme, we don’t just make doughnuts, we make people smile! Behind every joyful bite is a brilliant team, led by someone who sets the tone, brings the energy, and makes it all happen. That someone could be you. Let’s inspire customer Wonder!
We’re looking for a Head of Region to lead our North England & Scotland area. You’ll be the heartbeat of your area, coaching our managers, shaping the customer experience, driving commercial success, and making sure every decision, every doughnut, and every guest moment reflects the magic of Krispy Kreme.
This is a big role with real impact. You’ll be part of our Retail Leadership Team and the key link between shop teams and the wider business. If you're a people-first leader who thrives on pace, purpose and performance, keep reading.
What’s in it for you:
- Competitive Salary + 10% Bonus
- Car Allowance of £6,000 per annum
- Time to Recharge: 25 days’ holiday plus bank holidays, with the option to buy up to 5 extra days.
- Secure Your Future: 5% employee and 3% employer pension contributions after 3 months, plus life assurance cover at 3x your salary.
- Health & Wellbeing Support: Bupa healthcare for you, access to WeCare and Grocery Aid, and enhanced sick pay.
- Field based Working: Enjoy flexibility to run your own diary
- Treat Box via Reward Gateway
- 50% off doughnuts and 30% off drinks at all UK Krispy Kreme stores
What you’ll do:
- Lead from the front: Inspire, support and coach our Multi-Site Managers to bring out their best, while building high-performing, happy teams.
- Create the experience: Set the standard for service and operations, ensuring every guest leaves with a smile (and a doughnut).
- Own the numbers: Manage your region’s P&L and drive performance across sales, labour, waste and profitability.
- Bring strategy to life: Translate big-picture plans into action your teams can feel and deliver on.
- Keep things moving: Simplify the complex, focus on what matters most, and help teams succeed, day in, day out.
- Be the voice of retail: Collaborate with support teams, influence cross-functional priorities, and champion shop insights.
- Inspire belief: Build culture, unlock potential, and lead your teams through change with empathy and clarity.
What you’ll bring:
- 7+ years leading in a multi-site retail environment, including area or regional roles
- A proven track record of growing people, culture and commercial results
- Strong P&L ownership and a natural instinct for trading, forecasting and resourcing
- A talent for simplifying, prioritising and making fast, focused decisions
- A coaching led leadership style that builds trust, engagement and momentum
- Clear communication skills, from shop floor to boardroom
- Resilience, emotional intelligence and a true belief in what we do
This is more than a leadership role. It’s your chance to shape a region, grow a team, and help spread joy across the UK. If you’re ready to lead with purpose, deliver with pride and be part of something deliciously special, we’d love to hear from you. Apply now and let’s create smiles together.
Head of Retail in Nottingham employer: Krispy Kreme UK & IRE
Contact Detail:
Krispy Kreme UK & IRE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Retail in Nottingham
✨Tip Number 1
Don’t just sit back and wait for the job to come to you! Reach out directly to the job poster on LinkedIn or other platforms. A friendly message can make you stand out and show your enthusiasm for the role.
✨Tip Number 2
Network like a pro! Connect with current employees at Krispy Kreme and ask about their experiences. This not only gives you insider info but also shows your genuine interest in the company culture.
✨Tip Number 3
Prepare for an informal chat! If you get a chance to speak with someone from the team, be ready to discuss how your leadership style aligns with their people-first approach. Bring your passion for coaching and developing teams to the forefront!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Krispy Kreme family and spreading joy across the UK!
We think you need these skills to ace Head of Retail in Nottingham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love leading teams and creating amazing customer experiences. Share your personal connection to Krispy Kreme and why you’d be a great fit.
Tailor Your CV: Make sure your CV is tailored to the Head of Region role. Highlight your experience in multi-site retail management and any achievements that demonstrate your ability to drive performance and inspire teams. We love seeing specific examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us your story. Use it to explain how your leadership style aligns with our people-first approach and how you plan to bring the magic of Krispy Kreme to life in your region. Keep it engaging and authentic!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Krispy Kreme UK & IRE
✨Know Your Doughnuts
Before the interview, make sure you’re well-versed in Krispy Kreme’s products and values. Familiarise yourself with their mission to spread joy and how you can contribute to that as a Head of Region. This will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Leadership Style
Prepare to discuss your coaching-led leadership style and how it has positively impacted your previous teams. Use specific examples to illustrate how you've built high-performing teams and fostered a positive culture, which is crucial for this role.
✨Master the Numbers
Since P&L ownership is key for this position, brush up on your financial acumen. Be ready to discuss how you’ve managed budgets, driven sales, and improved profitability in past roles. Bring along any relevant metrics or achievements to back up your claims.
✨Emphasise Communication Skills
Effective communication is vital in this role. Prepare to demonstrate how you’ve successfully communicated with various stakeholders, from shop floor staff to senior management. Think of examples where your clear communication led to successful outcomes or resolved conflicts.
