Head of Customer Growth & Loyalty Strategy

Head of Customer Growth & Loyalty Strategy

Full-Time 63000 - 77000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead customer growth strategy and enhance loyalty for a beloved brand.
  • Company: Join Krispy Kreme, a globally loved brand with a focus on innovation.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional development.
  • Other info: Dynamic role with the chance to influence across various teams.
  • Why this job: Shape the future of customer experience and drive sustainable growth.
  • Qualifications: Experience in customer strategy and a passion for brand loyalty.

The predicted salary is between 63000 - 77000 £ per year.

Krispy Kreme UK & Ireland is seeking a Head of Customer & Loyalty to shape and accelerate the growth of one of the world’s most loved brands. This role goes beyond a traditional CRM remit, focusing on leading customer growth strategy and championing the voice of the customer to drive long-term loyalty across retail, e-commerce, delivery and partnerships.

You will turn insight into action, data into decisions and loyalty into sustainable growth, influencing across teams to create experiences.

Head of Customer Growth & Loyalty Strategy employer: Krispy Kreme UK & IRE

Krispy Kreme UK & IRE is an excellent employer that fosters a collaborative and dynamic work culture, offering hybrid working arrangements that promote work-life balance. Employees benefit from opportunities for professional growth within a supportive team environment, where your contributions directly impact the smooth operation of our finance processes. Join us in Camberley to be part of a vibrant company that values innovation and teamwork.

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Contact Details:

Krispy Kreme UK & IRE Recruitment Team

We think you need these skills to ace Head of Customer Growth & Loyalty Strategy

Customer Growth Strategy
Loyalty Program Development
Data Analysis
Insight Generation
Cross-Functional Collaboration
Retail Experience
E-commerce Strategy