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- Tasks: Lead and inspire teams while ensuring smooth daily operations across multiple restaurant locations.
- Company: Join Kricket, a fast-growing modern Indian restaurant group with a vibrant culture.
- Benefits: Enjoy 50% off meals, extra holidays, and access to wellness benefits.
- Why this job: Be part of a dynamic team that values people and delivers exceptional guest experiences.
- Qualifications: Experience in hospitality management and strong leadership skills are essential.
- Other info: Opportunities for personal development and a supportive, inclusive work environment.
The predicted salary is between 36000 - 60000 £ per year.
Ahead of our Covent Garden opening this summer, we are searching for a special Operations Manager to join our senior management team. This is a unique opportunity to join a fast-growing group looking to expand further within London and internationally.
The Group Kricket is a collection of modern Indian restaurants combining British ingredients with the flavours and aromas of India. Having started life in a 20-seater shipping container at Pop Brixton, Kricket now operates permanent locations in Brixton, Canary Wharf, Shoreditch, and Soho, alongside our award-winning bar concept, SOMA.
What we look for
- The ideal candidate has experience in people-focused hospitality groups, managing multiple sites and teams.
- You’ll be responsible for the smooth running of day-to-day operations - from supporting, leading, and inspiring our teams and driving commercial performance, to ensuring we continue delivering best-in-class service standards across the Group.
- A leader who can master the balance between commercial success and our Kricket culture - someone who knows that a great guest experience starts with a happy and engaged team.
- A hands-on leader with a passion for service, people, and hospitality. Your role is 100% people-focused.
- A consistent presence in our restaurants, upholding Kricket’s standards and empowering our teams to succeed.
- The ability to exceed financial obligations and reach set business goals.
- Proven skills in managing staffing, scheduling, and training to maximise productivity and team performance.
- Active participation in budgeting, inventory control, and cost management to meet financial targets.
- Excellent communication, interpersonal, and organisational skills.
- New opening and all-day dining experience is a distinct plus.
What we offer
- 50% off the total bill, across the group at any time, any day, for you and up to 3 guests.
- Cost price wine.
- Extra day holiday incentive once you hit two years with the company- capped at 35 days.
- Christmas Eve, Christmas Day, Boxing Day and New Year's Day off.
- Up to 30% off our sister restaurants (Island Poke & Lina Stores).
- Employee referral scheme up to £500.
- Membership to Juno, Flexible Employee Wellbeing Benefits.
- Access to Wagestream, which allows you to access a portion of your earned wages in real-time before payday.
- Loyalty rewards such as 5-year anniversary dinner with the founders, a once-in-a-lifetime trip to India and a 5-week paid sabbatical!
- Enhanced maternity/paternity pay & Baby First aid class for new parents.
- Free mortgage advice.
- Personal development plans.
- Regular training sessions (both internally and externally).
- WSET courses for relevant roles.
- Regular supplier trips.
We believe in an egoless culture that promotes inclusivity and respect- everyone is welcome. Be part of a Team that cares!
Operations Manager in London employer: Kricket
Contact Detail:
Kricket Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even pop into local restaurants to chat with staff. You never know who might have a lead on that perfect Operations Manager role!
✨Tip Number 2
Show your passion for service! When you get the chance to meet potential employers, let your enthusiasm for hospitality shine through. Share your experiences and how you've made a difference in previous roles – it’s all about that people-focused vibe!
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to companies you admire, like Kricket, and express your interest in joining their team. A little initiative can go a long way in landing that dream job.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from passionate candidates. Make sure to highlight your experience in managing teams and driving performance – that’s what we’re all about at StudySmarter!
We think you need these skills to ace Operations Manager in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing experiences for guests and supporting your team.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Operations Manager role. Highlight your experience in managing teams and operations, and don’t forget to mention any relevant achievements that align with our Kricket culture and values.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon and focus on what makes you a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity as we prepare for our Covent Garden opening!
How to prepare for a job interview at Kricket
✨Know Your Kricket
Before the interview, dive deep into Kricket's story and values. Understand their unique blend of British and Indian cuisine, and be ready to discuss how you can contribute to their culture and operations. Showing genuine enthusiasm for their mission will set you apart.
✨Showcase Your People Skills
As an Operations Manager, your role is all about people. Prepare examples of how you've successfully led teams in the past, focusing on how you inspired and motivated them. Be ready to discuss specific challenges you've faced and how you turned them into opportunities for growth.
✨Demonstrate Financial Acumen
Brush up on your budgeting and cost management skills. Be prepared to talk about how you've previously met financial targets and maximised productivity. Having concrete examples of how you managed staffing and scheduling effectively will show that you're ready to hit the ground running.
✨Engage with Questions
Interviews are a two-way street! Prepare thoughtful questions about Kricket’s future plans, team dynamics, and how they maintain their service standards. This not only shows your interest but also helps you gauge if this is the right fit for you.
