At a Glance
- Tasks: Manage key customer accounts and build strong, long-term relationships.
- Company: Market-leading UK packaging business focused on people and partnerships.
- Benefits: Competitive salary, travel opportunities, and a supportive team environment.
- Other info: Dynamic role with opportunities for strategic growth and client engagement.
- Why this job: Develop your career in account management while making a real impact.
- Qualifications: Experience in customer service or account management, with strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
I'm currently partnering with a market-leading UK business in the packaging sector to recruit a Customer Business Manager / Key Account Manager. This is a fantastic opportunity for someone looking to step up or further develop a career in account management and customer strategy within a high-performing, people-focused organisation.
Why This Opportunity Stands Out
This isn't a transactional sales role. My client is looking for someone who can build long-term partnerships, add real value to customers, and become a trusted advisor. The business is the largest UK distributor of polypropylene, laminates, and specialist films, supplying major names across the food manufacturing sector.
The Role
You'll join an established Customer Business Manager team, taking ownership of a portfolio of accounts. Your focus will be on relationship management, service delivery, and account growth rather than quick wins. You will act as the voice of the customer internally, ensuring everything from stock planning to product solutions runs smoothly. As part of the role, you can expect to be out visiting clients around 4-5 times per month, giving you valuable face-to-face time to strengthen relationships and identify new opportunities.
Key Responsibilities
- Manage and develop key customer accounts
- Act as the primary point of contact, both externally and internally
- Build strong, multi-level relationships with customers
- Visit client sites regularly (typically 4-5 visits per month) and provide market insights
- Proactively manage stock, forecasts, and supply planning
- Identify and drive growth opportunities within accounts
- Collaborate across internal teams to deliver seamless service
What I'm Looking For
- Experience in customer service or account management
- Packaging industry experience
- Strong interpersonal and communication skills
- Commercial awareness and a proactive mindset
- Ability to think strategically and solve problems
- Comfortable working with Microsoft Office and ERP systems
Essential
- Full UK driving licence and access to a car
- Willingness to travel to customer sites (including occasional overnight stays)
If you're looking for a role where you can develop strategically, build meaningful client relationships, and be part of a high-performing culture, I would be keen to speak with you. Apply now or get in touch for a confidential conversation.
Key Account Manager - Packaging employer: KRG Holdings Ltd
Join a market-leading packaging company in Bradford that prioritises employee growth and fosters a collaborative work culture. As a Key Account Manager, you'll have the opportunity to build long-term client relationships while enjoying a supportive environment that values strategic thinking and proactive problem-solving. With regular client visits and a focus on meaningful partnerships, this role offers a rewarding career path in a high-performing organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager - Packaging
✨Tip Number 1
Network like a pro! Reach out to your connections in the packaging industry and let them know you're on the hunt for a Key Account Manager role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for those face-to-face meetings! Research your potential clients and their needs so you can walk in ready to discuss how you can add real value. Remember, it’s all about building long-term partnerships, not just making a sale.
✨Tip Number 3
Show off your interpersonal skills! During interviews or networking events, focus on showcasing your ability to build strong relationships. Share examples of how you've successfully managed accounts or resolved customer issues in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Key Account Manager - Packaging
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Key Account Manager role. Highlight your experience in account management and customer service, especially in the packaging industry. We want to see how you can build long-term partnerships and add value to customers!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your interpersonal skills and proactive mindset. Tell us why you're passionate about this role and how you can contribute to our high-performing culture. Remember, we love a good story!
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to manage accounts and drive growth. Numbers speak volumes, so if you've increased sales or improved client satisfaction, let us know!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at KRG Holdings Ltd
✨Know Your Packaging
Make sure you brush up on the latest trends and innovations in the packaging industry. Being able to discuss specific materials like polypropylene and laminates will show your potential employer that you're genuinely interested and knowledgeable about their business.
✨Build Your Relationship Skills
Since this role is all about building long-term partnerships, think of examples from your past experiences where you've successfully managed client relationships. Be ready to share how you added value and became a trusted advisor to your clients.
✨Showcase Your Strategic Thinking
Prepare to discuss how you've identified growth opportunities in previous roles. Think about times when you proactively managed accounts or collaborated with teams to deliver seamless service. This will demonstrate your ability to think strategically and solve problems.
✨Be Ready for Client Visits
Since the role involves regular client visits, be prepared to talk about your approach to face-to-face meetings. Share how you plan to strengthen relationships during these visits and what insights you can bring back to the team to enhance service delivery.
