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For Companies At a Glance
- Tasks: Assist customers with parts inquiries and manage stock efficiently.
- Company: Join a reputable, privately-owned motor factors company in the South West.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a friendly team that values customer service and teamwork.
- Qualifications: Previous experience as a Parts Advisor in automotive is essential.
- Other info: Work in a well-established branch with a strong local presence.
The predicted salary is between 24000 - 36000 £ per year.
We are seeking an individual with automotive Parts experience to join a motor-factors’ Seaton branch.
The business is a well-known, south west based and privately-owned company, with an excellent reputation – with both trade and retail customers. They have various branches located across Devon.
Occupying the role of a PARTS ADVISOR your key activities will include:
- Serving trade and retail customers at the front desk.
- Taking trade and retail Parts calls, locating components and arranging deliveries.
- Processing ‘special-orders’ of non-stock items through third party suppliers.
- Stock control and replenishment.
- Processing warranty and returned items.
- Promoting special offers and marketing campaigns.
To be considered you will need to have occupied the Parts Advisor role previously, in either a franchised main dealer or motor-factors. You will be familiar with Parts processes and related IT / electronic catalogues
Parts Advisor employer: Kream
Contact Detail:
Kream Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarise yourself with the specific parts and components relevant to the automotive industry. Knowing your stuff will not only boost your confidence but also impress potential employers during any discussions.
✨Tip Number 2
Network with professionals in the automotive sector, especially those who have experience as Parts Advisors. They can provide valuable insights and may even refer you to job openings at their companies.
✨Tip Number 3
Stay updated on the latest trends and technologies in automotive parts. This knowledge can set you apart from other candidates and show that you're proactive about your career.
✨Tip Number 4
Prepare for potential interviews by practising common questions related to parts advising. Think about scenarios where you've successfully handled customer queries or resolved issues, as these examples will demonstrate your expertise.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as a Parts Advisor, especially in a franchised main dealer or motor-factors. Emphasise your familiarity with parts processes and any relevant IT or electronic catalogues you have used.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your customer service skills. Mention specific examples of how you've successfully served trade and retail customers in the past.
Highlight Relevant Skills: In your application, clearly outline your skills related to stock control, processing special orders, and handling warranty items. Use bullet points for clarity and impact.
Show Enthusiasm for the Company: Research the company and mention why you want to work there specifically. Highlight their excellent reputation and how you can contribute to maintaining it through your role as a Parts Advisor.
How to prepare for a job interview at Kream
✨Know Your Parts
Brush up on your knowledge of automotive parts and their functions. Be prepared to discuss specific components and how they relate to customer needs, as this will demonstrate your expertise in the field.
✨Customer Service Focus
Since the role involves serving both trade and retail customers, think of examples from your past experience where you provided excellent customer service. Highlight how you handled difficult situations or went above and beyond for a customer.
✨Familiarise with IT Systems
As the job requires using IT and electronic catalogues, make sure you are comfortable discussing any relevant software you've used in previous roles. If possible, mention specific systems that are commonly used in the industry.
✨Show Enthusiasm for the Brand
Research the company and its reputation in the market. Be ready to express why you want to work for them specifically and how you can contribute to their success, especially in promoting special offers and marketing campaigns.
