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- Tasks: Lead a skilled team of Technicians and ensure efficient workshop operations.
- Company: Established automotive dealer group with a reputation for quality.
- Benefits: Competitive salary, employee benefits, and a supportive work environment.
- Why this job: Be the key link in a dynamic team and drive workshop success.
- Qualifications: Experience as a Workshop Controller or Senior Service Advisor required.
- Other info: Great opportunity for career growth in the automotive industry.
The predicted salary is between 30000 - 42000 £ per year.
A fresh and rewarding vacancy has arisen at a long-established, franchised main dealer in Exeter. The business is part of a privately-owned dealer group, representing a host of well-known, quality automotive brands. They are looking for a Workshop Controller to be the main interface between a team of skilled Technicians and the front of house service reception at their Light Commercial Vehicle facility.
Amongst your main responsibilities, you will be ensuring that each day's workload is completed as efficiently as possible, ensuring good communications between all parties. Reporting to the Service Manager, you will also be responsible for several key workshop functions, including supervising the technical team's performance/progress and organising rotas.
A summary of your key activities/responsibilities will include:
- Management of the Workshop support team.
- Carry out regular reviews to identify operational issues/discrepancies and ensure appropriate follow up actions are taken to rectify.
- Manage the performance of the department.
- Manage and plan workshop resources to ensure that work can be completed as per schedule.
- Identify and forward order parts for planned workshop activity.
- Support the sales team to ensure cars (pre-sale) are ready for handover.
- Hold regular production meetings to plan workload and resources.
- Anticipate production problems based on forward plan/resources and provide support to handle workload.
To be considered you MUST have:
- Previous experience and up to date skills as either a Workshop Controller or Senior Service Advisor.
- Knowledge of Industry Standards.
- Full UK driving licence.
- Problem solving and analytical skills.
- Excellent organisation and planning skills.
- Strong communication skills.
- Strong team working leadership skills.
- Flexible can-do approach.
On offer is a competitive salary package alongside a selection of additional employee benefits.
Workshop Controller in Exeter employer: Kream
Contact Detail:
Kream Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller in Exeter
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute as a Workshop Controller.
✨Tip Number 3
Practice your communication skills! As a Workshop Controller, you'll need to liaise between technicians and the service reception. Role-play common scenarios with a friend to boost your confidence and clarity.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you stand out, and applying directly shows your enthusiasm for the role. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Workshop Controller in Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Workshop Controller role. Highlight your previous experience in managing teams and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully managed workshop operations or led a team in the past. Let us know what makes you tick!
Show Off Your Communication Skills: Since strong communication is key for this position, make sure your application reflects that. Use clear and concise language, and don’t shy away from showcasing your ability to liaise between teams. We love a good communicator!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Kream
✨Know Your Stuff
Make sure you brush up on your knowledge of workshop management and the automotive industry. Familiarise yourself with the specific brands the company represents, as well as any recent developments in the sector. This will show that you're genuinely interested and prepared.
✨Showcase Your Leadership Skills
As a Workshop Controller, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your communication skills and how you keep everyone on the same page.
✨Be Ready for Problem-Solving Questions
Expect questions that assess your problem-solving and analytical skills. Think of scenarios where you've identified operational issues and how you rectified them. Be ready to discuss your thought process and the outcomes of your actions.
✨Plan Your Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the company's goals, team dynamics, and expectations for the Workshop Controller role. This shows your enthusiasm and helps you gauge if it's the right fit for you.