Looking for a SERVICE ADVISOR role with a premium commercial vehicle operation where customer service genuinely matters?
We’re recruiting on behalf of a highly respected dealer group representing one of the world’s most recognised commercial vehicle manufacturers. This is an excellent opportunity to join a professional aftersales team supporting business and fleet customers within a modern, busy workshop environment.
The Role
You’ll be the key link between customers and the workshop, managing service bookings, raising job cards, providing repair updates, coordinating vehicle handovers, and ensuring every customer receives an outstanding experience from start to finish.
What You’ll Need
- Previous Service Advisor experience within automotive, commercial vehicles or a similar customer-focused aftersales environment
- Excellent organisation and attention to detail
- Ability to manage multiple tasks in a fast-paced workshop
- Confidence explaining technical information clearly and professionally
- A proactive approach to customer care and aftersales sales opportunities
What’s On Offer?
- Monday-Friday shift pattern (7:00am-4:00pm or 9:00am-6:00pm)
- Saturday mornings on a rota basis
- Established premium brand environment
- Supportive management team
- Long-term career development opportunities with a major automotive group
If you’re passionate about delivering exceptional customer service and enjoy being at the heart of a busy aftersales operation, we’d love to hear from you.
Service Advisor | Premium Commercial Vehicle Operation Exeter
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Service Advisor | Premium Commercial Vehicle Operation in Exeter employer: Kream
Kream in Cullompton is an exceptional employer that prioritises employee development and fosters a collaborative work culture. With a focus on innovation and excellence, team members are encouraged to grow through engaging campaigns and cross-functional collaboration, all while enjoying the benefits of working in a vibrant dealership environment that values customer satisfaction and teamwork.
