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For Companies At a Glance
- Tasks: Manage customer bookings and deliver top-notch service while upselling products.
- Company: Privately-owned main dealer in Exeter representing a well-known brand.
- Benefits: Competitive salary package and bonus scheme tailored to your skills.
- Why this job: Join a dynamic team and enhance your customer service skills in the automotive industry.
- Qualifications: Experience in a similar role and a clean driving licence preferred.
- Other info: Opportunity for growth and success in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A privately-owned volume main dealer in Exeter is looking for a Service Advisor to represent a well-known brand. You will manage customer bookings, communicate with departments, and deliver excellent service while upselling products and services.
A clean driving license and experience in a similar role are preferred. A competitive salary package and bonus scheme tailored to your skills are offered, encouraging success in the team.
EV/Hybrid Service Advisor | Customer-Focused & Upsell in Exeter employer: Kream
Contact Detail:
Kream Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EV/Hybrid Service Advisor | Customer-Focused & Upsell in Exeter
✨Tip Number 1
Get to know the company inside out! Research their values, services, and customer feedback. This way, when you chat with them, you can show you're genuinely interested and ready to represent their brand.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll need to connect with customers and departments. Role-play with a friend or family member to get comfortable discussing services and upselling.
✨Tip Number 3
Show off your experience! Be ready to share specific examples from your past roles that highlight your customer service skills and upselling success. This will help you stand out as the perfect fit for the team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace EV/Hybrid Service Advisor | Customer-Focused & Upsell in Exeter
Some tips for your application 🫡
Show Your Customer Focus: When writing your application, make sure to highlight your experience in delivering excellent customer service. We want to see how you've gone above and beyond for customers in the past!
Upselling Skills Matter: Don’t forget to mention any experience you have with upselling products or services. We love candidates who can demonstrate their ability to boost sales while keeping customers happy.
Tailor Your CV: Make your CV stand out by tailoring it to the role. Use keywords from the job description to show us that you’re a perfect fit for the Service Advisor position.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Kream
✨Know the Brand Inside Out
Before your interview, make sure you research the well-known brand you'll be representing. Understand their values, products, and services. This knowledge will help you demonstrate your enthusiasm and ability to upsell effectively during the interview.
✨Showcase Your Customer Service Skills
As a Service Advisor, excellent customer service is key. Prepare examples from your past experience where you've gone above and beyond for customers. Highlight how you managed bookings and resolved issues, as this will show your potential employer that you're ready to deliver top-notch service.
✨Practice Upselling Scenarios
Since upselling is a crucial part of the role, think of scenarios where you could suggest additional products or services to customers. Practise these pitches so you can confidently demonstrate your ability to increase sales while maintaining customer satisfaction during the interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
