At a Glance
- Tasks: Be the face of our Service Department, assisting customers and booking appointments.
- Company: Join a well-known automotive brand in Exeter with a supportive team culture.
- Benefits: Enjoy up to 33 days holiday, discounts on vehicles, and a paid day off for your birthday.
- Other info: Great career growth opportunities and a dynamic work environment.
- Why this job: Make a real impact by providing excellent customer service and upselling services.
- Qualifications: Motor trade experience and strong communication skills are essential.
The predicted salary is between 25 - 25 £ per hour.
We are looking for an experienced motor industry SERVICE ADVISOR to join an Exeter based main dealer who represent one of the UK’s well-known brands. You’ll need to possess excellent customer service skills, both face-to-face and telephone based. Motor trade experience gained at another main dealer or quality independent garage is required alongside a full driving licence.
In this role, you will be the face of the Service Department, assisting incoming customers, booking servicing, repairs, and maintenance appointments. Upselling identified work and approved products/services will be a key activity. The ability to work as part of a team, with good communications and computer skills are essential, as well as being able to act on your own initiative as and when required, prioritising your own workload.
Additional benefits include:
- Rewarding loyalty with up to 33 days holiday per annum.
- Access to a platform which offers hundreds of perks and discounts.
- Discounts on new and used vehicle purchases (as well as servicing and repairs) for colleagues and their families.
- An extra paid day off each year in addition to your holiday allowance to attend family/celebratory events.
- A paid day off on your birthday.
- Death in Service benefit of 4 x salary.
- Workplace pension scheme offering enhanced employer contributions.
- Cycle to Work bike purchase scheme through salary exchange.
- Access to the in-house management development scheme.
Full-time Pembrook Resourcing is seeking a Service Advisor in Kingskerswell, UK, offering a salary between £30,000 and £36,000 depending on experience.
Automotive Service Advisor – Customer‑Focused & Upsell Pro in Exeter employer: Kream
Kream in Cullompton is an exceptional employer that prioritises employee development and fosters a collaborative work culture. With a focus on innovation and excellence, team members are encouraged to grow through engaging campaigns and cross-functional collaboration, all while enjoying the benefits of working in a vibrant dealership environment that values customer satisfaction and teamwork.
