We are currently recruiting an exceptional AFTERSALES MANAGER to lead a Workshop facility representing a fabulous brand.
This Plymouth-based dealership is part of a privately owned dealer group that operates businesses in Devon. The customer experience is of paramount importance, you will be leading from the front to ensure every customer consistently receives the highest quality service.
Your key responsibilities will extend to:
- Workshop, front-of-house, and parts teams – managing, coaching and mentoring each member to perform at their optimum.
- Planning, forecasting, and delivering on all KPi’s, brand standards and sales targets.
- Maximising workshop utilisation, profitability, and efficiency.
- Managing the departmental budgets, planning, and forecasting.
- Building healthy professional relationships with department managers, cohesively working together to the benefit of the entire business.
This is a challenging, demanding and ultimately very rewarding role that requires a seasoned Aftersales Management professional. Therefore, experience running a main dealer aftersales operation is essential. The successful candidate will have plenty of energy, self-motivation and infectious enthusiasm. You’ll be able to think logically under pressure and possess great communication skills.
You will have the skill and talent take the department forward, delivering on the KPI’s and brand standards.
On offer is a competitive salary package, accompanied by additional benefits such as the company’s private health plan and a brand company vehicle.
“I have found Kream Recruitment extremely helpful and professional, we have fulfilled several vacancies over the years with Kream‘s support securing candidates who have gone on to have successful careers”
Aftersales Manager in Plymouth employer: kream Group ltd
Join a respected privately owned motor group in Bridgwater, where your skills as a Level 3 Technician and MOT Tester will be valued and nurtured. With a strong commitment to employee development, you will benefit from brand training and a supportive work culture that prioritises teamwork and mutual respect. Enjoy competitive remuneration while being part of a company that truly invests in its people and their growth.
