At a Glance
- Tasks: Install and maintain cutting-edge surface analysis instrumentation across Europe.
- Company: Join Kratos Analytical, a global leader in innovative technology.
- Benefits: Competitive salary, travel opportunities, and a supportive team environment.
- Other info: Exciting career growth with a focus on continuous improvement.
- Why this job: Combine your passion for tech and travel while making a real impact.
- Qualifications: Degree in Electronics, Physics, or Mechanical Engineering preferred.
The predicted salary is between 33750 - 41250 £ per year.
Kratos Analytical are global leaders in surface analysis instrumentation. Our XPS systems are installed in leading universities and corporate research centres around the world, working on new materials challenges such as the development of new biomaterials, carbon capture to achieve net zero targets, and EV battery development.
An opportunity exists to join our Customer Support Team at our Manchester HQ as a Customer Support Service Engineer with frequent travel (~50%) to continental Europe, occasionally further afield. The role would suit a customer-facing candidate, comfortable with the operation and maintenance of complex instrumentation and a passion for travel. A German speaking candidate would be a huge advantage.
Responsibilities- On customer site installation of upgrades, delivery of warranty work, ad-hoc maintenance and planned preventative maintenance visits
- Testing of repaired units before returning to customers
- Obtaining customer acceptance for all work done
- Providing customer technical support
- Providing appropriate customer training
- Supporting continuous improvement initiatives with close interactions with R&D
Degree level qualification in Electronics, Physics or Mechanical Engineering (with experience and background in scientific instrumentation preferred) - Essential
ExperienceKnowledge of techniques such as X-ray Photoelectron Spectroscopy and the ability to demonstrate a background in scientific instrumentation would be a distinct advantage.
Job Related Aptitude and Skills- Excellent problem-solving skills (E)
- Good personal time management skills (E)
- Good communication skills are required at all levels (E)
- Strong Customer Service skills and a professional manner in customer facing environments (E)
Note: On successful completion of probation, a frequent traveller allowance will be added to your salary. We welcome applications from graduates who have studied a relevant degree. We know that great talent comes in many forms and you don't need to meet every requirement to make a strong contribution. If you are passionate about the role and believe you could add value to our team, we encourage you to submit your application.
Field Service Engineer in Manchester employer: KRATOS ANALYTICAL LTD
At Kratos Analytical, we pride ourselves on being a leading employer in the field of surface analysis instrumentation, offering our Field Service Engineers a dynamic work environment at our Manchester HQ. With a strong focus on employee growth, we provide extensive training opportunities and encourage a culture of innovation and collaboration, all while supporting meaningful projects that contribute to advancements in biomaterials and sustainable technologies. Our commitment to work-life balance is reflected in our frequent traveller allowance and the chance to engage with diverse clients across Europe, making this an exciting opportunity for those passionate about travel and technology.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in Manchester
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Field Service Engineer role you’re after at KRATOS ANALYTICAL LTD.
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✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at KRATOS ANALYTICAL LTD.
✨Apply Through Company Websites
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We think you need these skills to ace Field Service Engineer in Manchester
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Field Service Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at KRATOS ANALYTICAL LTD a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to KRATOS ANALYTICAL LTD specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at KRATOS ANALYTICAL LTD
✨Brush Up on Core Engineering Principles
Before heading into the interview with KRATOS ANALYTICAL LTD, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like KRATOS ANALYTICAL LTD want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
