At a Glance
- Tasks: Support growth operations and streamline processes across various departments in a fast-paced environment.
- Company: Join a dynamic startup with a focus on innovation and collaboration.
- Benefits: Life insurance, remote work options, 25 days holiday, and potential equity participation.
- Other info: Opportunity for career progression and to shape operations with global enterprise clients.
- Why this job: Gain hands-on experience and directly impact the growth of a scaling B2B SaaS company.
- Qualifications: 3-5 years in operations or a generalist role, preferably in a tech or startup environment.
The predicted salary is between 40000 - 50000 £ per year.
We’re looking for an entrepreneurial operator to work directly with the Founding Team on growth and operations. The Growth Operations Associate is a broad, strategic and hands‑on role to provide hands‑on support across the full breadth of operations. This is a generalist role suited to someone who thrives in a fast‑paced environment and wants exposure to every aspect of scaling a B2B SaaS company. You’ll work across Operations, GTM, Finance, HR and Legal – building processes, automating workflows, and helping the leadership team execute on growth priorities. There’ll also be involvement with special projects and direct access to senior management.
What You’ll Do
- Growth Operations
- Work closely with Sales, Customer Success, Product and Marketing to support and execute scalable growth operations.
- Manage the sales tech stack and evaluate new tools to increase team efficiency; optimize CRM processes to improve data hygiene, pipeline visibility, and forecasting accuracy.
- Drive strategic planning, forecasting, reporting and performance tracking across the sales organization.
- Assist the GTM team with client support activities such as proposals, demos, onboarding activity and collateral.
- Business Operations
- Work with the Founding Team to design, document, and execute new operational processes across the business.
- Identify inefficiencies and implement automation using no‑code/low‑code tools and AI.
- Manage vendor relationships and procurement.
- Collect, analyse and report operational data to identify improvements and drive efficiency.
- Assist with investor and board reporting.
- Support with financial reporting, month‑end close and processing of invoices and expenses.
- Support HR activities across the group including onboarding/offboarding, systems, workflows and documentation.
- Contribute to legal negotiations, drafting, reviewing and management of the legal function.
- Support with ISO 27001 and GDPR compliance and its audit preparation.
What We’re Looking For
- Experience
- 3‑5 years in operations, business operations, growth or a generalist role in a high‑growth environment.
- Exposure to at least three of: operations, finance, HR, legal, product.
- Experience at a B2B SaaS, marketplace, or technology companies preferred.
- Worked with startups and/or has an entrepreneurial background.
- Skills
- Adept with Microsoft Office, Xero and data analysis.
- Comfortable with CRMs and GTM tools.
- Comfortable using AI tools (ChatGPT, Claude, Copilot) to increase productivity.
- Ability to context‑switch and prioritise competing demands.
- Nice to have experience in automation tools (Zapier, Make, n8n, or similar) and data or reporting tools (Power BI, SQL, dashboards).
- Attributes
- Bias for action – you solve problems rather than escalate them.
- Comfortable with ambiguity and incomplete information.
- High attention to detail without losing sight of the bigger picture.
- Genuinely curious about how businesses operate.
What We Offer
- Life insurance, critical illness cover, and cycle‑to‑work scheme.
- Office based with the potential for remote working.
- 25 days holiday + bank holidays.
- Potential for equity participation.
- Opportunity for career progression and to shape operations at a scaling company with global enterprise clients.
Krank is an equal opportunity employer. We welcome applications from candidates of all backgrounds.
Growth Operations Associate in Cambridge employer: Krank
At Krank, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. As a Growth Operations Associate, you'll have the unique opportunity to collaborate directly with our Founding Team, gaining invaluable exposure to all facets of our B2B SaaS operations while driving meaningful change. With benefits like life insurance, a cycle-to-work scheme, and the potential for equity participation, alongside a commitment to employee growth and career progression, Krank is the ideal place for those looking to make a significant impact in a fast-paced environment.
