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- Tasks: Support customers with expert advice on Grass Care and Landscape products.
- Company: Join a dynamic team in a leading outdoor power equipment company.
- Benefits: Enjoy competitive salary, profit sharing, flexible working, and 25 days annual leave.
- Other info: Opportunities for personal development and a vibrant workplace culture.
- Why this job: Make a real impact by helping customers choose the right products for their needs.
- Qualifications: Technical background with strong problem-solving and communication skills.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a knowledgeable and commercially minded Product Specialist to support our Grass Care, Forest & Landscape category. This role is ideal for someone with strong technical expertise in outdoor power equipment and associated parts, combined with a customer‑focused approach. You will act as a key advisor to customers, helping them select the right products while contributing to category performance through analysis and market insight.
Responsibilities
- Provide expert technical support and guidance to customers on Grass Care, Forest & Landscape products.
- Respond to incoming customer enquiries, offering tailored solutions and recommendations.
- Prepare quotations and support customers in product selection.
- Assist customers in navigating and optimising use of the company webshop.
- Monitor market trends, product developments, and pricing within the sector.
- Produce and interpret sales analyses to support category growth and performance.
- Maintain and develop product knowledge across a wide range of equipment and brands and collaborate with internal teams to align product offerings with customer needs.
Technical Expertise Required
- Strong understanding of parts and components used in servicing, maintaining, and repairing outdoor power equipment, including handheld tools, ride‑on machinery, and vehicle attachments.
- Cross‑brand knowledge of leading manufacturers (e.g., Stihl, Husqvarna, Honda) as well as familiarity with UK‑based brands.
- Awareness of consumables and accessory markets (e.g., trimmer line, chainsaw chain) including pricing and demand trends.
- Ability to work with product data, content, and systems to align products with customer needs.
Who Are You?
- Background in a technical, commercial, or agricultural engineering discipline.
- Strong advisory and problem‑solving skills with a solution‑oriented mindset.
- Commercial awareness and interest in the Grass Care / Forestry / Landscaping sectors.
- Comfortable working with data, systems, and digital tools.
- Excellent communication skills (written and verbal).
- Proactive, self‑motivated, and able to thrive in a dynamic environment.
- Working knowledge of English required for internal communication.
What We Offer
- Competitive salary.
- Inclusive culture with lots of opportunities for growth.
- Profit sharing bonus.
- Flexible working.
- 25 days paid annual leave per year, plus 8 bank holiday days.
- Large staff canteen, kitchen and changing facilities.
- Company pension.
- Cycle to work scheme.
- Health & wellbeing program.
- Life insurance.
- Private medical insurance with access to GP appointments 24/7.
- Free electric car charging on site.
- Access to free personal development courses.
Product Specialist Forest & Landscape in Biggleswade employer: Kramp
Contact Detail:
Kramp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Specialist Forest & Landscape in Biggleswade
✨Tip Number 1
Get to know the company inside out! Research their products, values, and culture. This way, when you chat with them, you can show off your knowledge and passion for the Grass Care, Forest & Landscape sector.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to technical expertise in outdoor power equipment. Think about how you can demonstrate your problem-solving skills and customer-focused approach through real-life examples.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at StudySmarter.
We think you need these skills to ace Product Specialist Forest & Landscape in Biggleswade
Some tips for your application 🫡
Show Your Expertise: Make sure to highlight your technical knowledge in outdoor power equipment. We want to see how your experience aligns with the Grass Care, Forest & Landscape category, so don’t hold back on showcasing your skills!
Tailor Your Application: Take a moment to customise your application for this role. Use keywords from the job description and relate your past experiences to the responsibilities listed. This helps us see why you’re the perfect fit!
Be Customer-Focused: Since this role involves advising customers, it’s crucial to demonstrate your customer-focused approach. Share examples of how you've successfully supported clients in the past, as this will resonate with us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Kramp
✨Know Your Products Inside Out
Make sure you have a solid understanding of the Grass Care, Forest & Landscape products. Familiarise yourself with the technical specifications, common issues, and solutions. This will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Customer-Focused Approach
Prepare examples of how you've successfully assisted customers in the past. Think about specific situations where you provided tailored solutions or went the extra mile to ensure customer satisfaction. This will highlight your advisory skills and problem-solving mindset.
✨Stay Updated on Market Trends
Research current trends in the outdoor power equipment market, including pricing and new product developments. Being able to discuss these insights during your interview will show that you're proactive and commercially aware, which is crucial for this role.
✨Practice Your Communication Skills
Since excellent communication is key, practice articulating your thoughts clearly and concisely. You might want to do mock interviews with friends or family, focusing on how you explain technical concepts in an easy-to-understand way. This will help you shine during the actual interview.