Product Manager in London

Kraken Technologies is a technology company focused on creating a smart, sustainable energy system. Our platform, Kraken, supports 55 million customer accounts globally and is expanding into the water and broadband sectors.

This role will join as a Product Manager focused specifically on the water industry, working in a tight‑knit team that collaborates closely with engineering, implementation, and strategy groups.

We operate with a high‑trust, high‑autonomy model and are looking for a self‑starter who thrives on complex problems and delivers end‑to‑end solutions.

Responsibilities and Qualifications

• Proactive Discovery: Act as a product‑led PM. You won't just manage a backlog; you will proactively drive discovery, identify underlying customer problems, and figure out how to scale and grow your products to deliver massive value.
• Rigorous Delivery & Migrations: Balance your product vision with the realities of enterprise software. You will help steer significant migrations onto the Kraken platform, ensuring high‑stakes, highly complex projects are delivered methodically and successfully for our clients.
• End‑to‑End Autonomy: You will be handed high‑level business goals, not step‑by‑step instructions. You are expected to autonomously navigate ambiguity, prioritise your team's work, and drive solutions from initial inception to a successful rollout.
• Data‑Driven Impact: Leverage data rigorously to spot new product opportunities and actively measure the impact of what your team delivers. You ensure we are building for measurable outcomes, not just shipping features.
• Embrace New Technologies: You naturally integrate modern tools (including AI) to accelerate your work and explore how new technologies can enhance our product.
• Support the Frontline: Partner with customer teams working on front‑line support to quickly triage operational issues, using these insights to continuously improve the platform.
• The Enterprise/Product Balance: A proven track record in B2B product management (ideally enterprise software). You understand the delicate balance between pushing a visionary product roadmap and delivering on critical, heavy‑lift client commitments. (While we anticipate this usually takes 3 to 5 years of experience, we care far more about your actual impact, high agency, and capability than a strict number of years on your CV).
• Structured Thinking: Attention to detail and thinking in systems, both are vital for managing complex, high‑volume, business‑critical products and large‑scale migrations in a dynamic environment.
• Strategic Prioritisation: A history of confidently managing competing demands. You recognise what needs to be done immediately to achieve our goals and have the autonomy to say "no" to distractions.
• Tenacity and a "Just Do It" Attitude: You don't give up at the first hurdle. You are willing to dive deep, get your hands dirty, and push through blockers and failures to deliver real impact. For example, if a complex issue arises, you familiarise with the relevant domain, find a way to collect associated data, troubleshoot, and liaise with relevant parties throughout.
• Excellent Communication: Strong written and verbal skills with the ability to interact seamlessly with people of varying technical backgrounds. You are a great listener who can spot and harness fantastic ideas from anywhere inside and outside of the business.
• Industry experience: Previous experience in the water industry or other utilities is a bonus, but not a requirement.

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference, please contact us at and we'll do what we can to customize your interview process for comfort and maximum magic.

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Kraken, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal‑opportunity employer, we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status.

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