Client Delivery Lead

Client Delivery Lead

Full-Time 55000 - 70000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead product delivery and drive innovation for clients in a tech-focused environment.
  • Company: Kraken, a pioneering technology company in sustainable energy.
  • Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
  • Other info: Join a diverse team committed to equal opportunity and innovation.
  • Why this job: Shape industry-leading products and make a real difference in client experiences.
  • Qualifications: Degree-qualified with experience in client delivery and product management.

The predicted salary is between 55000 - 70000 £ per year.

Kraken, a technology company focused on building a smart, sustainable energy system, is seeking a Client Delivery Lead to build industry‑leading product experiences for our clients. The role involves managing the product roadmap, working closely with technology and operational teams, and driving innovation for our clients.

Responsibilities

  • Work closely with operations and Kraken Technologies Teams to define product vision and strategy
  • Identify new ideas and technology to improve the product
  • Define the MVP and test & learn approach for the product capability
  • Support the business with issue resolution for the product
  • Support engineering teams to deliver product features
  • Manage the relationship with client counterparts, serving as first point of contact for tech development and issue resolution
  • Triage incoming requests and communicate client priorities to the appropriate domains in the development team
  • Continuously review and adapt to customer and business needs

Qualifications

  • Degree‑qualified equivalent, with strong client delivery and/or product ownership experience
  • Domain experience in financial, communications, customer journeys, or marketing & sales products
  • Strong agile delivery experience and product management skills
  • Experience with product management and customer journeys
  • Solid understanding of technology and associated trends
  • Excellent communication, collaboration, and presentation skills
  • Strong influencing skills and ability to challenge traditional ways of thinking
  • Experience working with significant complex delivery pipelines for clients
  • Patience and client focus; ability to navigate large transformations
  • Consulting experience is a plus

Equal Opportunity Employer

Kraken is an equal opportunity employer. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status.

Client Delivery Lead employer: Kraken123

At Kraken, we pride ourselves on being an excellent employer by fostering a culture of innovation and collaboration, particularly in our People Data & Analytics team. Located in a dynamic environment that spans across 20 countries, we offer our employees the opportunity to grow their skills in data analytics while contributing to meaningful insights that drive our business forward. With a commitment to diversity and inclusion, we ensure that every voice is heard and valued, making it a truly rewarding place to work.

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Contact Details:

Kraken123 Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Client Delivery Lead

Tip Number 1: Get Involved in Consulting Case Competitions

Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Client Delivery Lead at Kraken123!

Tip Number 2: Leverage Alumni Networks

Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Kraken123 or be willing to refer you for that Client Delivery Lead position!

Tip Number 3: Attend Industry Events and Conferences

Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Kraken123 who’s on the lookout for their next Client Delivery Lead star!

Tip Number 4: Polish Your Consulting Skills Online

Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Client Delivery Lead role at Kraken123!

We think you need these skills to ace Client Delivery Lead

Client Delivery
Product Management
Agile Delivery
Communication Skills
Collaboration Skills
Presentation Skills
Influencing Skills

Some tips for your application 🫡

Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!

Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Kraken123. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!

Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.

Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!

How to prepare for a job interview at Kraken123

Master the Case Study Game

In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!

Know Your Numbers

Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!

Show Your Leadership Flair

As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.

Be a Cultural Fit

We’re not just looking for brains; we want to see if you vibe with our company culture at Kraken123. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!