Senior Director Product Management

Building the Future of Open Finance. Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.

The Onchain Product team is building the next generation of financial products at Kraken, leveraging blockchain infrastructure to deliver faster, more transparent, and globally accessible financial services. The team sits at the intersection of crypto, DeFi, and traditional finance, owning products that enable customers to earn yield, access tokenized assets, interact with onchain protocols, and participate in the emerging onchain economy. Working closely with Engineering, Design, Growth, Legal, and Partnerships, the team is responsible for identifying new opportunities, bringing innovative products to market, and helping position Kraken at the forefront of onchain finance.

The opportunity

• Define and execute the product strategy and roadmap for Kraken's hybridization efforts across Kraken Pro and Consumer.
• Shape and drive the broader onchain hybrid roadmap.
• Work across both Pro and Consumer, with particular emphasis on cross-functional alignment and advocating for roadmap priorities.
• Drive cross-functional execution across Engineering, Design, Growth, Security, Operations, and other stakeholders.
• Partner with internal teams and external ecosystem partners to evaluate integrations and expand capabilities.
• Help make complex on-chain experiences simple, intuitive, and accessible.
• Lead the full product lifecycle from discovery and prioritization through launch and iteration.
• Define and own key product metrics, using data and experimentation to drive continuous improvement.

What You Bring

• A proven track record of taking products from ideation through go-to-market and iteration.
• On-chain experience is required, with experience closer to the underlying on-chain ecosystem strongly preferred.
• Strong stakeholder management skills and the ability to build internal buy-in across competing priorities.
• Cross-functional social intelligence, including the ability to coordinate teams and navigate complex organizational dynamics.
• Experience advocating for product roadmaps, particularly in a consumer environment.
• Experience negotiating with external vendors, partners, or ecosystem participants.
• Strong communication skills and the ability to build trust quickly across diverse teams.
• Technical fluency and comfort working with engineering, without needing to be the deepest technical expert in the room.
• Obsessive product sense with a consumer-first mindset — you sweat the details of every user interaction, use data to diagnose friction, and have an unrelenting drive to make experiences simpler, faster, and more intuitive.

Nice to haves

• Well-rounded interpersonal skills and the ability to build trust quickly across diverse, distributed teams.
• Mission alignment: this is essential for all Krakenites and we expect our people to champion our mission, along with our vision and values.
• 4+ years of product management experience with a clear track record of shipping meaningful consumer-facing products, and prior crypto, Web3, trading, gaming or banking experience is required.

Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.

Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.

Our commitment

Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.