Senior Delivery Lead - Energy Billing & Customer Experience
Senior Delivery Lead - Energy Billing & Customer Experience

Senior Delivery Lead - Energy Billing & Customer Experience

Full-Time 43200 - 72000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead client delivery and enhance product experiences in the energy sector.
  • Company: A leading energy technology company in Greater London.
  • Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
  • Why this job: Join us to innovate and transform energy management for a sustainable future.
  • Qualifications: Degree and substantial client delivery experience, preferably in finance.
  • Other info: Excellent communication and agile product management skills are essential.

The predicted salary is between 43200 - 72000 Β£ per year.

A leading energy technology company in Greater London is seeking a Senior Client Delivery Lead to enhance client product experiences. This role involves defining product strategies, managing cross-functional collaboration, and solving complex delivery challenges.

Ideal candidates will have a degree and substantial client delivery experience, preferably in a financial context. Excellent communication skills and agile product management experience are essential.

Join us in pushing the boundaries of energy management innovation.

Senior Delivery Lead - Energy Billing & Customer Experience employer: Kraken

As a leading energy technology company in Greater London, we pride ourselves on fostering a dynamic work culture that encourages innovation and collaboration. Our employees benefit from comprehensive professional development opportunities, competitive remuneration, and a commitment to work-life balance, making us an excellent employer for those looking to make a meaningful impact in the energy sector.
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Contact Detail:

Kraken Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Senior Delivery Lead - Energy Billing & Customer Experience

✨Tip Number 1

Network like a pro! Reach out to people in the energy tech space, especially those who work at companies you're interested in. A friendly chat can open doors and give you insights that might just land you an interview.

✨Tip Number 2

Showcase your skills! Prepare a portfolio or case studies that highlight your experience in client delivery and agile product management. This will help you stand out and demonstrate your ability to tackle complex challenges.

✨Tip Number 3

Practice makes perfect! Get comfortable with common interview questions related to product strategies and cross-functional collaboration. Role-playing with a friend can help you articulate your thoughts clearly and confidently.

✨Tip Number 4

Apply through our website! We love seeing candidates who take the initiative. Tailor your application to reflect your passion for enhancing client experiences in the energy sector, and let us know why you're the perfect fit!

We think you need these skills to ace Senior Delivery Lead - Energy Billing & Customer Experience

Client Delivery Experience
Product Strategy Definition
Cross-Functional Collaboration
Complex Problem Solving
Communication Skills
Agile Product Management
Degree in Relevant Field
Energy Management Innovation

Some tips for your application 🫑

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior Delivery Lead role. Highlight your client delivery experience and any relevant financial context to show us you’re the perfect fit!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about enhancing client product experiences and how your background in agile product management can help us push the boundaries of energy management innovation.

Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application is clear and concise. Use straightforward language and structure your thoughts logically to demonstrate your ability to communicate effectively.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!

How to prepare for a job interview at Kraken

✨Know Your Stuff

Make sure you understand the energy technology landscape and the specific challenges in customer experience. Brush up on recent trends and innovations in energy management, as well as the company's products and services. This will show your genuine interest and help you engage in meaningful conversations.

✨Showcase Your Experience

Prepare to discuss your previous client delivery experiences, especially in financial contexts. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting how you've tackled complex delivery challenges and improved client satisfaction.

✨Communicate Clearly

Since excellent communication skills are essential for this role, practice articulating your thoughts clearly and concisely. Be ready to explain your approach to cross-functional collaboration and how you ensure everyone is aligned towards common goals.

✨Embrace Agility

Familiarise yourself with agile product management principles. Be prepared to discuss how you've applied these methodologies in past roles to enhance product delivery and client experiences. Sharing specific examples will demonstrate your capability and fit for the position.

Senior Delivery Lead - Energy Billing & Customer Experience
Kraken

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