Sr. Staff Product Manager - Trade, Payward Services in London

Building the Future of Crypto. Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion.

For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app.

As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.

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Proof of work

The team: Payward Services is Kraken’s B2B infrastructure platform - built on 15 years of operating history - that enables companies to add digital asset trading, stablecoin payments, custody, staking, lending, and funding rails to their own products through a single integration. Rather than stitching together multiple vendors, partners build on unified infrastructure where execution, custody, compliance, risk, and settlement work in concert.

Within Payward Services, Trade is the product line that powers trading experiences inside partner apps and Kraken 1P interfaces. We help fintechs, banks, brokerages, and platforms offer their customers digital asset trading - spot, derivatives, tokenized equities, recurring buys, limit orders - without building exchange infrastructure from scratch. Our partners’ end users trade inside the partner’s app; we provide everything underneath.

We’re hiring a Sr. Staff Product Manager to drive the Trade product line strategy and execution. Reporting to the Global Head of Payward Services, this is a product-first leadership role. You’ll define what we build, shape how partners integrate it, and work directly with clients to ensure the product succeeds in real-world deployments.

The opportunity

• Drive the Trade product strategy, roadmap, and execution — spanning Convert & Trade, PTL as a Service (custodial and non-custodial), Recurring Buys, Limit Orders, PTL + xStocks, and crypto derivatives (jointly owned with the Derivatives team).
• Build and externalize our Crypto-as-a-Service API suite, enabling B2B2C trading infrastructure for fintechs, banks, and brokerages to embed institutional-grade trading into their products.
• Extend the API suite to support more trade types and manage trading workflows for both institutional partners and individual end users.
• Broaden access beyond B2B partners to every Kraken account holder, including emerging developers and AI-assisted developers interacting via coding agents and similar tools.
• Design systems across order management, execution, custody integration, compliance workflows, and trading UX/API patterns.
• Drive partner-led product development by working directly with clients to translate requirements into scalable product decisions and unblock integrations.
• Treat the product as the GTM: Trade is adopted because it integrates cleanly and solves partner problems, not because it's sold.
• Lead the full product lifecycle from discovery and scoping through build, launch, and iteration.
• Influence cross-functional teams across Engineering, Design, Compliance, Legal, Risk, Payments, and Custody to deliver globally scalable platform capabilities.
• Drive key metrics including partner adoption, integration velocity, trading volume, end-user activation, and revenue impact.
• Partner with Sales and BD to support strategic deals through product expertise, demos, and integration planning.

Skills you should HODL

• 10+ years of product management experience, with significant time spent building B2B2C infrastructure - ideally platforms that help companies add trading, brokerage, or financial services to their own apps.
• Deep experience with trading platforms or exchange infrastructure, especially at the service layer. You understand order types, execution models, custody, settlement, and what it takes to build trading products that work at scale. Prior experience at an exchange, brokerage platform, or trading infrastructure provider is strongly preferred.
• Track record of shipping B2B products that partners actually integrate. You’ve dealt with the realities of enterprise integration - API design, onboarding friction, compliance requirements, and multi-tenant architecture.
• Technical fluency. You don’t need to write code, but you need to hold your own in architecture discussions, make informed build/buy tradeoffs, and challenge engineering when needed.
• Experience operating in regulated financial services. You’ve worked within compliance and licensing constraints and understand how they shape product decisions - especially across multiple jurisdictions.
• Strong product sense with commercial awareness. You lead with product, but understand how product decisions drive revenue and platform adoption.
• Strong cross-functional leadership skills with the ability to influence across teams and drive alignment without direct authority.
• Comfort operating in ambiguity. Payward Services is scaling rapidly. You’ll need to move fast, make decisions with imperfect information, and adapt as the business evolves.

Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.

Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.

We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto!

We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments are designed to evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Assessment results are considered alongside other relevant information, such as experience and interviews, and are not the sole basis for any employment decision.

As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.