Senior Delivery Lead - Energy Billing & Customer Experience in London
Senior Delivery Lead - Energy Billing & Customer Experience

Senior Delivery Lead - Energy Billing & Customer Experience in London

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead client delivery and enhance product experiences in the energy sector.
  • Company: A leading energy technology company in Greater London.
  • Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
  • Why this job: Join us to innovate and transform energy management for a sustainable future.
  • Qualifications: Degree and substantial client delivery experience, preferably in finance.
  • Other info: Excellent communication and agile product management skills are essential.

The predicted salary is between 43200 - 72000 £ per year.

A leading energy technology company in Greater London is seeking a Senior Client Delivery Lead to enhance client product experiences. This role involves defining product strategies, managing cross-functional collaboration, and solving complex delivery challenges.

Ideal candidates will have a degree and substantial client delivery experience, preferably in a financial context. Excellent communication skills and agile product management experience are essential.

Join us in pushing the boundaries of energy management innovation.

Senior Delivery Lead - Energy Billing & Customer Experience in London employer: Kraken

As a leading energy technology company in Greater London, we pride ourselves on fostering a dynamic work culture that encourages innovation and collaboration. Our employees benefit from comprehensive professional development opportunities, competitive remuneration, and a commitment to work-life balance, making us an excellent employer for those looking to make a meaningful impact in the energy sector.
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Contact Detail:

Kraken Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Delivery Lead - Energy Billing & Customer Experience in London

✨Tip Number 1

Network like a pro! Reach out to people in the energy tech space, especially those who work at companies you're interested in. A friendly chat can open doors and give you insights that might just land you an interview.

✨Tip Number 2

Showcase your skills! Prepare a portfolio or case studies that highlight your experience in client delivery and agile product management. This will help you stand out and demonstrate your value to potential employers.

✨Tip Number 3

Practice makes perfect! Get ready for interviews by rehearsing common questions related to client delivery and product strategies. The more comfortable you are, the better you'll perform when it counts.

✨Tip Number 4

Apply through our website! We make it easy for you to find roles that match your skills. Plus, applying directly shows your enthusiasm and commitment to joining our team in pushing the boundaries of energy management innovation.

We think you need these skills to ace Senior Delivery Lead - Energy Billing & Customer Experience in London

Client Delivery Experience
Product Strategy Definition
Cross-Functional Collaboration
Complex Problem Solving
Communication Skills
Agile Product Management
Degree in Relevant Field
Experience in Financial Context

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of Senior Delivery Lead. Highlight your experience in client delivery and agile product management, as these are key for us. Use specific examples that showcase your skills in enhancing client experiences.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about energy technology and how your background aligns with our mission. Be sure to mention any relevant financial context experience you have, as it’s a big plus for this role.

Showcase Communication Skills: Since excellent communication is essential for this position, make sure your application reflects this. Use clear, concise language and structure your documents well. We want to see that you can convey complex ideas simply and effectively.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Kraken

✨Know Your Stuff

Make sure you understand the energy technology landscape and the specific challenges in customer experience. Brush up on recent trends and innovations in energy management, as well as the company's products and services. This will show your genuine interest and help you stand out.

✨Showcase Your Experience

Prepare to discuss your previous client delivery experiences, especially in financial contexts. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting how you've tackled complex delivery challenges and improved client satisfaction.

✨Communicate Clearly

Since excellent communication skills are essential for this role, practice articulating your thoughts clearly and concisely. Be ready to explain your approach to cross-functional collaboration and how you ensure everyone is aligned towards common goals.

✨Embrace Agility

Familiarise yourself with agile product management principles. Be prepared to discuss how you've applied these methodologies in past roles, particularly in enhancing product strategies and adapting to changing client needs. This will demonstrate your fit for the dynamic nature of the role.

Senior Delivery Lead - Energy Billing & Customer Experience in London
Kraken
Location: London
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  • Senior Delivery Lead - Energy Billing & Customer Experience in London

    London
    Full-Time
    43200 - 72000 £ / year (est.)
  • K

    Kraken

    200-500
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