Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist clients with inquiries and diagnose issues on Kraken's trading platforms.
- Company: Global leader in crypto solutions with a focus on innovation.
- Benefits: Remote work flexibility and a 6-month fixed-term contract.
- Why this job: Join a dynamic team and help shape the future of crypto trading.
- Qualifications: Strong English skills, client support experience, and knowledge of trading concepts.
- Other info: Exciting opportunity to grow in the fast-paced crypto industry.
The predicted salary is between 28800 - 43200 £ per year.
A global leader in crypto solutions is seeking a Client Support Specialist focused on Kraken's trading platforms. This role involves assisting clients with their inquiries, diagnosing issues, and providing feedback on platform features.
Candidates should have:
- A strong command of English
- Client support experience
- Knowledge of trading concepts
This position offers a fixed-term contract of 6 months with the possibility of remote work from Greater London.
Remote Crypto Client Engagement Specialist in London employer: Kraken
Contact Detail:
Kraken Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Crypto Client Engagement Specialist in London
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your client support skills! Role-play common scenarios you might face as a Crypto Client Engagement Specialist. This will boost your confidence and prepare you for real-life situations.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you directly, giving you a leg up in the application process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Remote Crypto Client Engagement Specialist in London
Some tips for your application 🫡
Show Your Passion for Crypto: When you're writing your application, let your enthusiasm for crypto shine through! We want to see that you’re not just familiar with trading concepts but genuinely excited about them. Share any personal experiences or projects that highlight your interest in the crypto world.
Tailor Your Experience: Make sure to customise your application to reflect your client support experience. We’re looking for specific examples of how you've helped clients in the past, especially in tech or trading environments. This will help us see how you can bring value to our team!
Be Clear and Concise: We appreciate clarity! When you’re writing your application, keep it straightforward and to the point. Use simple language to explain your skills and experiences, so we can easily understand how you fit into the role of Client Engagement Specialist.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Kraken
✨Know Your Crypto Basics
Make sure you brush up on your knowledge of trading concepts and the specific features of Kraken's platforms. Being able to discuss these confidently will show that you're not just a candidate, but someone who understands the industry.
✨Showcase Your Client Support Skills
Prepare examples from your past experiences where you've successfully assisted clients. Think about how you diagnosed issues and provided solutions. This will demonstrate your ability to handle client inquiries effectively.
✨Practice Your Communication
Since strong English skills are essential, practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable with the format and flow of conversation.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the role or the company. This shows your genuine interest and helps you gauge if the position is the right fit for you.
