Middle Office Manager (EU) in London

Building the Future of Crypto. Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.

What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.

As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures.

As a Middle Office Manager, you will support Kraken’s institutional trading and lending operations by ensuring seamless post-trade execution across settlement, reconciliation, and inventory flows. You’ll work closely with Trading, Institutional Sales, Risk, Treasury, Finance, Product, and Engineering to deliver operational excellence and institutional-grade support within your region. You will be a key contributor to operational continuity, accuracy, and efficiency for all institutional activities.

The opportunity

• Deliver Operational Excellence Across Institutional Flows: Execute and maintain middle-office processes supporting OTC, exchange, and lending activity. Ensure accurate trade capture, flawless settlement, and timely reconciliation for all regional institutional clients and counterparties.
• Ensure Accurate and Timely Settlement: Oversee post-trade processing, manage settlement instructions, coordinate with custodians, venues, and counterparties, and resolve trade breaks or exceptions. Maintain high data integrity across systems and uphold operational best practices.
• Inventory and Balance Monitoring: Monitor digital asset and fiat balances across custodians, venues, and wallets. Support Trading and Treasury in maintaining optimal inventory allocation and settlement readiness.
• Support Process & SOP Implementation: Execute processes and workflows defined by the global Head of Middle Office. Identify inefficiencies and propose improvements, contributing to continuous enhancement of operational infrastructure.
• Cross-Functional Coordination: Partner with Trading, Treasury, Risk, Product, and Engineering to support new product launches, infrastructure upgrades, and system enhancements. Ensure regional needs are accounted for in global workflows.

Skills You Should HODL

• Middle Office & Post-Trade Understanding: 3+ years of experience in middle office, trading operations, settlements, clearing, or reconciliations within a trading firm, OTC desk, brokerage, exchange, or investment banking institution.
• Trade Lifecycle Expertise: Solid understanding of trade capture, allocations, settlements, reconciliation, and exception management across digital assets or traditional markets.
• Settlement & Reconciliation Skills: Comfortable with settlement flows, confirmation processes, wallet/custodian coordination, and resolving breaks in a fast-moving environment.
• Operational Rigor: Detail-oriented mindset with a strong understanding of controls, risk awareness, and data accuracy. Ability to follow SOPs and maintain high-quality operational execution.
• Cross-Functional Communication: Able to coordinate effectively with Trading, Treasury, Risk, and Product teams. Strong communication and problem-solving skills.
• Institutional Mindset: Experience supporting institutional clients or counterparties; able to handle urgency, complexity, and precision in post-trade workflows.
• Crypto-Friendly, TradFi-Ready: Comfortable operating in both crypto-native and traditional finance environments. Passion for digital assets and operational innovation.

Nice to haves

• Experience with OTC crypto trading or custodial settlement platforms.
• Familiarity with wallet operations, blockchain settlement, or custody solutions. Exposure to prime brokerage, securities settlement, or collateral management.
• Knowledge of post-trade automation or reconciliation tools.

This job is accepting ongoing applications and there is no application deadline.

Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.

We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don’t fully meet the listed requirements, especially if you’re passionate or knowledgeable about crypto!

As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.