At a Glance
- Tasks: Lead commercial expansion in the telecom sector and build strategic relationships.
- Company: Join Kraken, a pioneering tech company transforming the energy industry.
- Benefits: Empowering work environment with tools to unleash your potential.
- Other info: Equal opportunity employer valuing diverse perspectives and skills.
- Why this job: Make a significant impact on the future of energy and customer experience.
- Qualifications: Senior sales experience in telecom with strong C-suite relationships.
The predicted salary is between 63000 - 77000 £ per year.
Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We create the technology that redefines utilities and unlocks a new energy system of the future. By optimising renewable generation, building a more intelligent grid, and empowering utilities to deliver an exceptional customer experience, our operating system is transforming the industry worldwide. It's an incredibly exciting time to work in energy. Join us on our mission to improve the lives of ONE BILLION humans within the decade and shape a cleaner, better future for everyone.
Where you’ll fit in
We are looking for an Enterprise Sales Leader to lead Kraken's commercial expansion across Europe. The primary job is to get Kraken invited into the strategic conversations where major BSS transformation decisions are being made - before procurement processes begin. Target markets include Europe and Middle East.
What you’ll own
- Build and maintain C‑suite relationships across Tier 1 and Tier 2 telco operators across Europe.
- Identify BSS transformation programmes and position Kraken ahead of RFP processes.
- Work with industry analysts, advisors, and partners to build market presence and credibility.
- Represent Kraken at European industry events and forums.
- Translate operator pain points into commercially structured opportunities.
- Work closely with the Kraken product and leadership teams to shape how we go to market in Europe.
What you’ll bring to the party
- You are a senior sales or business development leader with deep roots in the European telecoms industry.
- You open conversations by asking about operating models, not by showing product demos.
- You think in multi‑year relationships, not quarterly bookings.
- A proven track record selling BSS, OSS, or large‑scale IT transformation programmes to telco C‑suite - ideally from Amdocs, Netcracker, Ericsson, CSG, or other BSS incumbents.
- Alternatively: senior operator‑side experience (CDO, VP Transformation, Head of BSS, or CIO direct report) with a strong commercial instinct.
- Deep existing relationships across European operators - you open doors through reputation, not cold outreach.
- Comfort operating at board and C‑suite level across technology and commercial functions.
- Intellectual curiosity, gravitas, and low ego - you are consultative by nature.
Are you ready for a career with us? We want to ensure you have the right tools and environment to unleash your potential. At Kraken, we’re creating a team of genuine, honest, empathetic people. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success.
As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status.
Director Customer Growth, Telco in London employer: Kraken
At Kraken, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to innovate and excel. As a Senior AI Safety Engineer, you will not only contribute to cutting-edge projects but also benefit from extensive growth opportunities and mentorship within a collaborative environment. Located in a vibrant tech hub, our team enjoys a flexible work-life balance and access to industry-leading resources, making Kraken an exceptional place to advance your career in AI safety.
StudySmarter Expert Advice🤫
We think this is how you could land Director Customer Growth, Telco in London
✨Get Chummy with Industry Events
Dive into telecommunications networking conferences and expos. These are golden opportunities to meet potential employers like Kraken and learn about open positions directly from their teams. Keep an eye out for workshops or panels – they’re perfect for showcasing your passion and expertise!
✨Join Networking Communities
Find online forums or local meetups that focus on telecommunications and networking. Sites like LinkedIn Groups or Reddit communities can be great for connecting with professionals in the field. Just remember to participate in discussions – you never know when someone might mention job openings at places like Kraken.
✨Showcase Your Skills with Personal Projects
If you’ve got any personal projects or contributions to open-source networking tools, flaunt them! Create a portfolio that showcases your skills relevant to what telecommunication companies are looking for. It’s a great conversation starter during interviews and networking chats.
✨Utilise Online Job Boards Wisely
While we’re all about encouraging you to apply through our website, also keep an eye on job boards specific to tech and telecommunication roles. Websites such as Telecommunication Jobs and TechCareers often list full-time roles that may not appear elsewhere. Just be sure to tailor every application to grab attention – even small tweaks can make a big difference!
We think you need these skills to ace Director Customer Growth, Telco in London
Some tips for your application 🫡
Show Off Your Technical Know-How:When you're applying for a role in telecommunications and networking, it’s crucial to highlight your technical skills. Mention specific technologies you're proficient in, like IP networking, VoIP, or security protocols. Be sure your CV includes any relevant certifications such as CCNA or CompTIA Network+; they really show you've got the chops for the job.
Tailor Your Experience to Match Networking Projects:In your CV and cover letter, don’t just list your past jobs—showcase specific projects that align with the role! If you've worked on network design, implementation, or troubleshooting, weave those experiences in and highlight metrics to demonstrate your impact. This paints a vivid picture of how you'd fit into the role at Kraken.
Show Enthusiasm for the Industry:With telecommunications evolving rapidly, it’s important to express your passion for the field in your application. Mention any trends or innovations you've been following that excite you and how they'd influence your work. This can really set you apart and show that you're not just after a job, but a career!
Keep It Clean and Professional:While it’s important to be personable, ensure your application maintains a clean and structured format. Use clear headings and bullet points to make it easy for hiring managers to dig into your skills and experience. Remember, you’re applying for a full-time role, so a well-organised application will signal your seriousness about the position at Kraken.
How to prepare for a job interview at Kraken
✨Brush Up on Networking Protocols
Make sure you’re up to speed with the key networking protocols like TCP/IP, UDP, and perhaps even MPLS if it's relevant. We can expect technical questions about how these protocols function and the problems they solve, so a solid understanding will help you shine.
✨Showcase Your Projects
Got a portfolio? Bring it along! Highlight any relevant projects where you've designed or managed network systems. This is your chance to demonstrate practical experience; employers love to see how your skills can be applied in real-world scenarios.
✨Get Comfortable with Technical Scenarios
You might be faced with a case study or a technical troubleshooting scenario during the interview. Practise responding to common networking issues—like packet loss or latency problems. Thinking through these scenarios will help us sound confident and competent in our responses.
✨Emphasise Team Collaboration Skills
In the telecommunications field, teamwork is key! Make sure to share examples of how you’ve worked collaboratively, whether in past jobs or projects at uni. Employers want to see that you’re not just technically savvy, but also great at working within a team setting.
