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- Tasks: Lead the relationship between Kraken and Octopus Energy, ensuring collaboration and client satisfaction.
- Company: Join Kraken, a tech company revolutionising the energy sector with innovative solutions for a sustainable future.
- Benefits: Enjoy a certified Great Place to Work environment with opportunities for growth and diverse culture.
- Why this job: Make a real impact in the energy industry while working with cutting-edge technology and a passionate team.
- Qualifications: Engineering background or extensive tech experience, with strong B2B sales and energy sector knowledge.
- Other info: Fluency in additional languages is a plus; experience in European markets is beneficial.
The predicted salary is between 43200 - 72000 £ per year.
Social network you want to login/join with:
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Client:
Location:
London, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
442747d97156
Job Views:
7
Posted:
12.08.2025
Expiry Date:
26.09.2025
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Job Description:
Kraken Global Client Partner for Octopus Energy. Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy.
We\’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid, and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.
It\’s an exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.
Kraken and Octopus Energy share the same heritage, with Kraken software built to enable Octopus Energy to serve its customers, scale, and innovate internationally. Kraken has secured other large energy clients and is operating independently across all its clients.
Kraken is now seeking a strong Global Client Partner to lead the day-to-day business relationship between Octopus Energy and Kraken.
What will you be doing?
The role involves ensuring strong collaboration across activities that define the relationship and ensuring both companies can perform successfully. The Client Partner acts as an orchestrator, representing Octopus Energy within Kraken and ensuring their business priorities are understood and considered. Responsibilities include client satisfaction and revenue growth.
- Own the relationship with Octopus Energy as the primary contact for Kraken.
- Manage escalations and concerns impacting the relationship.
- Identify opportunities for strategic collaboration.
- Understand OE\’s business strategy and challenges, and orchestrate resources to seize new opportunities, including upselling and cross-selling.
- Oversee the impact of OE\’s needs on Kraken\’s roadmap, manage client expectations, and scope projects.
- Ensure client revenue aligns with contractual commitments, delivery, and invoicing.
- Monitor the quality of the relationship, facilitate joint sessions, and manage escalations.
- Align with Technical Account Managers to ensure tech development progresses and expectations are managed.
What you\’ll need:
- An engineering background or extensive experience working in tech with engineers and product teams, understanding SaaS business models.
- Experience with sales and delivery processes for complex B2B technology, working at senior levels, and managing P&L or quota roles.
- Ability to navigate complex client organizations undergoing transformation, understanding risks and change dynamics.
- Solid experience in the energy sector, ideally Energy Retail, or related transforming sectors like Telecom or Banking.
- Established senior relationships with clients and partners, with examples of resolving issues or identifying opportunities.
- Experience working in France and other European countries, sensitive to cultural differences; additional languages are a plus.
- Empathetic, skilled at relationship-building, with C-level presence and ability to engage at all levels.
- Experience with platforms similar to Kraken and data-driven decision-making.
Kraken is a certified Great Place to Work in several countries and one of the Best Workplaces on Glassdoor in the UK. Learn more about our culture on our Wee to the Jungle site.
We encourage diverse applicants and promote equal opportunity. For more information on your rights, see our Privacy Notices and policies.
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Kraken Global Client Partner for Octopus Energy employer: Kraken
Contact Detail:
Kraken Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Kraken Global Client Partner for Octopus Energy
✨Tip Number 1
Familiarise yourself with Kraken's technology and its impact on the energy sector. Understanding how Kraken's software supports Octopus Energy will help you articulate your value during discussions and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the energy sector, especially those who have experience with B2B technology sales. Engaging with industry peers can provide insights into the challenges and opportunities within the sector, which you can leverage in your conversations.
✨Tip Number 3
Prepare to discuss your experience in managing complex client relationships and navigating organisational transformations. Be ready to share specific examples of how you've successfully resolved issues or identified new opportunities in previous roles.
✨Tip Number 4
Showcase your understanding of cultural differences, especially if you have experience working in France or other European countries. Highlighting your sensitivity to these nuances can set you apart as a candidate who can effectively manage international client relationships.
We think you need these skills to ace Kraken Global Client Partner for Octopus Energy
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Global Client Partner position at Kraken. Tailor your application to highlight relevant experience in managing client relationships and understanding SaaS business models.
Highlight Relevant Experience: In your CV and cover letter, emphasise your engineering background or extensive experience in tech, particularly in the energy sector. Provide specific examples of how you've successfully navigated complex client organisations and resolved issues.
Showcase Relationship-Building Skills: Demonstrate your ability to build strong relationships with clients and partners. Include examples of your C-level presence and how you've engaged with stakeholders at all levels, especially in a B2B technology context.
Tailor Your Application: Customise your cover letter to reflect your understanding of Kraken's mission and values. Mention your passion for sustainable energy and how your skills align with their goal of transforming the energy industry.
How to prepare for a job interview at Kraken
✨Understand the Company and Its Values
Before your interview, take some time to research Kraken and Octopus Energy. Understand their mission, values, and recent developments in the energy sector. This will help you align your answers with their goals and demonstrate your genuine interest in the role.
✨Showcase Your Technical Knowledge
Given the technical nature of the role, be prepared to discuss your engineering background or experience working with tech teams. Highlight any relevant projects or experiences that showcase your understanding of SaaS business models and how they apply to the energy sector.
✨Demonstrate Relationship-Building Skills
As a Global Client Partner, your ability to build and maintain relationships is crucial. Prepare examples of how you've successfully managed client relationships in the past, particularly in complex B2B environments. Emphasise your empathetic approach and ability to engage with stakeholders at all levels.
✨Prepare for Cultural Sensitivity Questions
Since the role involves working with clients across Europe, be ready to discuss your experience in different cultural contexts. Share examples of how you've navigated cultural differences in previous roles and how this has contributed to successful outcomes.