At a Glance
- Tasks: Help customers maximise value from our energy SaaS platform and solve their queries.
- Company: Kraken, a tech company revolutionising the energy sector for a sustainable future.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Fast-paced, agile environment with a focus on collaboration and innovation.
- Why this job: Join us to make a real difference in creating a smarter energy system.
- Qualifications: Strong problem-solving skills and a passion for customer success.
The predicted salary is between 35000 - 42000 £ per year.
Kraken is a technology company focused on creating a smarter, sustainable energy system.
We are building a Saa S platform that helps utilities and residential devices connect to energy markets, delivering greener and cheaper power.
We are seeking a Customer Success Engineer to help customers get value, solve problems, and collaborate across engineering, product, and partnerships.
You will triage queries, train users, automate tasks, and support post-sale processes in a fast-paced, agile
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Customer Success Engineer: Energy SaaS & Grid Solutions in Chester employer: Kraken
At Payward, we pride ourselves on being an exceptional employer, offering a fully remote work environment that promotes flexibility and work-life balance. Our culture is rooted in hyper-transparency and open dialogue, fostering collaboration across diverse teams while providing ample opportunities for professional growth and development in the fast-paced fintech landscape. Join us to be part of a forward-thinking team dedicated to building a resilient financial infrastructure that empowers innovation and inclusivity in the global financial system.
