At a Glance
- Tasks: Lead product development for a cutting-edge energy management platform and enhance system reliability.
- Company: Join Kraken, a tech company revolutionising the energy industry with sustainable solutions.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Inclusive culture that values diverse perspectives and offers tailored interview processes.
- Why this job: Make a real impact on global energy sustainability while working with innovative technology.
- Qualifications: Experience as a Product Manager with a focus on reliability and internal tooling.
The predicted salary is between 63000 - 77000 £ per year.
Help us use technology to make a big green dent in the universe!
Kraken powers some of the most innovative global developments in energy.
We're a technology company focused on creating a smart, sustainable energy system.
From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.
Help us make a real impact on shaping a better, more sustainable future.
What we do: build the most AI-driven, innovative, forward-thinking platform for energy management.
From optimizing resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the next wave of innovation in the energy industry.
Our tech platform is already licensed to support 60 million customer accounts in 17 countries, and we aim to serve 100 million globally by 2027.
With this rapid growth, we are looking for Product Managers to join our team and work with our developers to ensure what they do has the highest impact for our customers.
We're looking for a Product Manager to join our Reliability Group that sits within the Platform department at Kraken.
Reporting to the Group Product Manager, you'll look after our Foundational Reliability and Observability teams, building the systems that allow Kraken to scale safely to 100 million users.
You will act as a force multiplier for our engineering teams, championing end-to-end reliability through proactive prevention, deep system visibility, and strategic education.
You'll use this feedback, combined with other data (from incidents to platform performance), to decide where we invest next.
You'll make the hard calls on what not to do, ensuring the team ships high-value work with velocity.
You won't just ship tools, you'll ship behaviour.
Established experience as a Product Manager (or Senior PM), with a track record of owning a product area from discovery to delivery.
Fluency in the language of Reliability.
You aren't expected to code, but you should be comfortable discussing Observability strategies, Datadog configurations, and architectural trade-offs with senior engineers.
You know how to navigate risks and escalate blockers effectively to keep momentum high.
Improve Platform Stability") and translate it into actionable team-level projects.
Experience in building internal-facing tooling
We're looking for skills and experience to help shape and define the future of not only our team, but the wider business at a global scale.
If you have any specific accommodations or a unique preference, please contact us at [email protected] and we'll do what we can to customise your interview process for comfort and maximum magic!
Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements.
Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success.
We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status.
Our (i) Applicant and Candidate Privacy Notice and Artificial Intelligence (AI) Notice , (ii) Website Privacy Notice and (iii) Cookie Notice govern the collection and use of your personal data in connection with your application and use of our website.
These policies explain how we handle your data and outline your rights under applicable laws, including, but not limited to, the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses.
If you would like more information about how your data is processed, please contact us.
Product Manager - Salesforce/CRM in London employer: Kraken Technologies
At Kraken Technologies, we pride ourselves on being an exceptional employer that fosters a high-trust, high-autonomy work culture where innovative minds can thrive. Our commitment to employee growth is evident through our focus on meaningful projects that make a real impact in the utilities sector, particularly as we expand our cutting-edge Kraken platform. Join us in a dynamic environment where your contributions directly shape a sustainable future, all while enjoying the benefits of working with a passionate team dedicated to transforming the energy landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager - Salesforce/CRM in London
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Kraken Technologies!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Kraken Technologies would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Kraken Technologies through your school's career services!
We think you need these skills to ace Product Manager - Salesforce/CRM in London
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Manager - Salesforce/CRM, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Manager - Salesforce/CRM position at Kraken Technologies. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Kraken Technologies
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
