At a Glance
- Tasks: Lead strategic tech decisions and tackle complex technical challenges.
- Company: Join a growing team at Kraken, driving innovation in energy.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Be part of a dynamic team focused on efficiency and transformation.
- Why this job: Make a real impact on global energy solutions while developing your skills.
- Qualifications: Experience in tech projects, scripting, and managing multiple stakeholders.
The predicted salary is between 60000 - 80000 £ per year.
As a TechOps Architect, you will be responsible for high-level strategic and architectural technical decisions around the business. You will stay close to user problems and the impact of decisions, and help with day-to-day 1st, 2nd and 3rd line support as needed. This role requires a broad and deep understanding of IT across areas such as software engineering, security, platform architecture, and UI/UX design.
Define what good looks like for a small and lean TechOps team. Tackle some of the toughest technical issues as we scale to tens of thousands of people. Make wide-scale strategic technical decisions across the whole Kraken/Octopus Energy Group, globally. Design, build and continually improve processes, automations and systems that will improve user experience, remove inefficiencies, allow us to scale quickly and keep our team small. Mentor the wider TechOps team, providing support and guidance for technical projects (this role will not involve directly managing people). Support the rest of the team in providing day-to-day technical support to all areas of the business to ensure employees are able to do their jobs efficiently. Collaborate with the Security team to balance security, productivity and user experience. Manage supplier relationships and the procurement process for SaaS and hardware. Lead and manage complex technical projects with multiple stakeholders. Examples include rollout of a new identity provider, macOS and Windows MDM migration, rollout of a device trust and posture compliance solution, replacing insecure factors like SMS with phishing-resistant factors, and office tech deployments. Support SaaS migrations for acquisitions (e.g., Microsoft 365 to Google Workspace).
Experience leading on a range of technical projects across various technologies and platforms. Experience with scripting, using APIs and automating mundane, error-prone repetitive tasks. Comfort with ambiguity and handling multiple tasks simultaneously. Experience working with multiple teams and managing multiple stakeholders. Experience supporting, managing and deploying applications to macOS, Windows, iOS and Android devices. Experience with Identity & Access Management systems like Okta or Microsoft Entra. Experience administering and troubleshooting Single Sign-On (SSO) technologies (OAuth, OIDC, SAML). Understanding of identity provisioning technologies such as SCIM. Ability to explain technical concepts to non-technical, senior stakeholders. A conscientious approach and a passion for doing the right thing.
Requirements and Qualifications
- You have strong opinions on best practice and advocate for modern approaches.
- Experience with email gateway administration, email routing and email security standards (SPF, DKIM, DMARC).
- Experience using Git and GitHub for code changes and CI/CD.
- Experience mentoring less experienced team members.
Nice to have
- Experience building macOS apps with Swift.
- Experience with Munki and AutoPkg for macOS software deployment.
- Experience with Chocolatey and PowerShell for Windows software deployment.
- A foundational understanding of programming and software engineering.
- Familiarity with frontend and backend engineering, including languages such as TypeScript and Python, and frameworks such as React, Remix and Django.
- Familiarity with security tooling (CrowdStrike EDR, Kolide, osquery, Zscaler).
We’re very excited to be growing our small team. If you’re reading this and grinning, please apply. This role is part of Kraken’s journey to build a world-class TechOps function that provides a lean, efficient support service to employees and undertakes transformational organizational change. Kraken powers innovative global developments in energy and aims to create a smart, sustainable energy system.
TechOps Architect in City of Westminster employer: Kraken Technologies
At Kraken, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a TechOps Architect, you'll have the opportunity to tackle complex technical challenges while mentoring a talented team, all within a supportive environment that values employee growth and development. Located at the forefront of the energy sector, we provide unique advantages such as involvement in transformative projects and a commitment to creating a sustainable future.
StudySmarter Expert Advice🤫
We think this is how you could land TechOps Architect in City of Westminster
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Kraken Technologies values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Kraken Technologies might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Kraken Technologies!
✨Direct Apply to Kraken Technologies
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We think you need these skills to ace TechOps Architect in City of Westminster
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Kraken Technologies.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Kraken Technologies. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Kraken Technologies
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
