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- Tasks: Lead and manage a dynamic Service Department, ensuring top-notch customer service and team performance.
- Company: Join a leading manufacturer of innovative water treatment sampling equipment.
- Benefits: Enjoy competitive salary, private health insurance, and generous holiday allowance.
- Other info: Work in a supportive environment with opportunities for professional growth.
- Why this job: Make a real impact in a hands-on role while developing your leadership skills.
- Qualifications: Proven experience in service management and electromechanical product maintenance.
My client is currently recruiting for an experienced Field Service Manager to join their business. They are a leading manufacturer of water treatment sampling equipment used in a wide range of industries and sold throughout the UK. Their ideal candidate will have a proven technical / engineering related service management background as well as an electrical / mechanical hands-on background.
Field Service Manager role: Reporting to the Managing Director, as the successful Service Manager you will be responsible for:
- Managing all in-house and on-site activities of the Service Department, including:
- Field Service Engineers (currently 2)
- Administrator (currently 1)
- Service vehicles (currently 2)
- Tooling & stock
Field Service Manager requirement:
- Managing and developing an in-house and on-site Service Department within an SME
- Experience with hands on servicing / maintaining of electromechanical products
- Experience with equipment installation would be advantageous
- Electrical qualifications would be preferred
- Good understanding of Health & Safety in the workplace - Ideally IOSH or NEBOSH qualified
- Working with ISO 9001 & 14001 Standards
- Have full UK Driving Licence (any points must be advised on application)
Field Service Manager package:
- Salary - Dependant on experience
- Private Health Insurance (subject to conditions)
- Company Sick Pay
- Mobile Phone
- Pension
- 20 days holiday per annum rising by 1 day each year served to a maximum of 25
Field Service Manager in Irlam employer: Kraft Recruitment
Contact Detail:
Kraft Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Manager in Irlam
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Field Service Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge and service management skills. Be ready to discuss your hands-on experience with electromechanical products and how you've successfully managed teams in the past.
✨Tip Number 3
Showcase your understanding of Health & Safety regulations during interviews. Mention any relevant qualifications like IOSH or NEBOSH, as this will demonstrate your commitment to maintaining a safe working environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Field Service Manager in Irlam
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your technical and engineering background, as well as any hands-on experience with electromechanical products. We want to see how you fit into our Field Service Manager role!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention your experience managing service departments and your understanding of Health & Safety protocols. Let us know what makes you excited about joining our team!
Showcase Your Leadership Skills: As a Field Service Manager, you'll be leading a team. Make sure to include examples of how you've developed staff or managed performance reviews in your application. We love to see candidates who can inspire and motivate others!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Kraft Recruitment
✨Know Your Technical Stuff
As a Field Service Manager, you'll need to showcase your technical and engineering expertise. Brush up on your knowledge of electromechanical systems and be ready to discuss specific examples from your past experience where you've successfully managed service operations or resolved technical issues.
✨Demonstrate Leadership Skills
This role involves managing a team, so it's crucial to highlight your leadership abilities. Prepare to share instances where you've developed staff, handled performance reviews, or improved team dynamics. Show them you can lead by example and foster a positive work environment.
✨Understand Health & Safety Regulations
Given the importance of health and safety in this role, make sure you're familiar with relevant regulations like COSHH and risk assessments. Be prepared to discuss how you've implemented safety protocols in previous positions and how you plan to maintain high standards in the new role.
✨Prepare for Customer Interaction Scenarios
Customer service is key in this position, so think about how you've handled customer enquiries or training in the past. Be ready to role-play potential scenarios during the interview, demonstrating your communication skills and ability to resolve issues effectively.