About the Position
Kraft Heinz has an exciting opportunity for a Customisation Executive to support the UK & Ireland business. In this role, you will coordinate the end-to-end delivery of customer and channel customisation requirements across categories and customers including displays, packs, and cases. The position has a strong project management focus and requires close cross‑functional collaboration to deliver projects from concept through to execution.
Key Responsibilities
- Deliver customisation projects for assigned initiatives, coordinating internal and external stakeholders to ensure on‑time execution (e.g., displays, packs, cases).
- Ensure new customisation SKUs are fit for purpose, tested, compliant, and delivered to agreed customer standards and timelines.
- Manage adherence to customer guidelines by partnering with internal teams and external agencies across design, artwork, and critical path activity.
- Brief suppliers in a timely and clear manner, ensuring requirements are communicated effectively and approvals are secured internally and externally.
- Coordinate master data setup for all new customisation SKUs, ensuring accurate and timely creation and ongoing maintenance.
- Collate costings for new customisation SKUs and support the internal approval process in line with required procedures.
- Maintain the accuracy of pre‑filled display catalogue data, ensuring information remains current and reliable.
What You’ll Need
- Bachelor’s degree (or equivalent) required.
- Ideally 1–3 years’ experience within FMCG (or a closely related environment).
- Proven ability to manage multiple projects and workstreams concurrently.
- Experience working with and influencing multiple stakeholders.
- Proficiency in Microsoft Office required, particularly PowerPoint and Excel.
Professional Attributes
- Communication Skills
- At Kraft Heinz you’ll be exposed to senior management regardless of your level; excellent communication skills are essential for dealing with diverse stakeholders.
- Simplify the complex
- In the customisation team you will work across all categories and cross‑functionally, so you need to turn complexity into simple action plans.
- Growth mindset
- At Kraft Heinz we dare to be better every day, so you will thrive on continuous improvement and challenge the status‑quo.
- Work as a team
- At Kraft Heinz we believe in the “power of we”; you will collaborate with many key stakeholders to achieve one common goal for the company.
- Navigate the future
- You will help define the destination for our supply chain business and will be curious, externally focused, and data‑driven.
What We Offer You
- An ambitious employer with an industry‑recognised career development pathway.
- A meritocratic, pay‑for‑performance approach.
- A fun, collaborative office culture that celebrates good food and good times with regular events and socials.
- An active network of Business Resource Groups, sponsored by leadership, that promote education, celebration, & allyship, helping to create an inclusive work environment.
- Flexible and hybrid working approach, including ability to work from abroad.
- Family‑friendly; market‑leading parental leave benefits & sponsored nursery scheme.
- Employee discount on Heinz products.
Wellbeing
- Private medical cover & Digital GP.
- Comprehensive life assurance & group income protection.
- Exclusive gym discounts & cycle‑to‑work scheme.
- Premium membership to Calm App.
- A variety of amazing sports teams & clubs.
- 3 volunteering days per year (e.g., Soup Kitchen, Magic Breakfast).
As a Disability Confident employer, we are happy to accommodate any reasonable adjustments you may need during our screening and interview process.
Location(s): London – The Shard
Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.
