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- Tasks: Lead customer experience projects and drive transformation strategies for clients.
- Company: Join KPS AG, a leader in customer experience consulting.
- Benefits: Enjoy flexible working, competitive salary, 25 days leave, and private healthcare.
- Other info: Dynamic team environment with opportunities for professional growth.
- Why this job: Make a real impact on client transformations and enhance customer experiences.
- Qualifications: 5+ years in CX consulting or business analysis in B2C/B2B.
The predicted salary is between 60000 - 75000 £ per year.
KPS AG is looking for an experienced CX Consultant to join their team in London. This role involves leading customer experience consulting engagements, driving CX strategies, and working closely with clients to deliver transformation roadmaps.
The ideal candidate will have over 5 years of experience in CX consulting or business analysis in both B2C and B2B environments.
A flexible working environment and competitive salary are offered, alongside benefits such as 25 days of annual leave and private healthcare.
Senior CX Consultant — Strategy & Transformation (Flexible) in London employer: KPS AG
Contact Detail:
KPS AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior CX Consultant — Strategy & Transformation (Flexible) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the CX field and let them know you're on the lookout for opportunities. You never know who might have a lead or can refer you directly to hiring managers.
✨Tip Number 2
Prepare for those interviews by researching KPS AG and their approach to customer experience. Tailor your answers to show how your experience aligns with their needs, especially in strategy and transformation.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, shoot a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds!
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and showcase your skills. Plus, it shows you're genuinely interested in joining our team at KPS AG.
We think you need these skills to ace Senior CX Consultant — Strategy & Transformation (Flexible) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in CX consulting and business analysis. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements in both B2C and B2B environments!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer experience and how you can drive transformation for our clients. Keep it engaging and personal – we love a good story!
Showcase Relevant Projects: If you've led any significant CX projects or transformations, make sure to mention them. We’re keen to see real examples of your work that demonstrate your ability to deliver results and drive strategies.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at KPS AG
✨Know Your CX Stuff
Make sure you brush up on the latest trends and best practices in customer experience. Be ready to discuss your previous projects and how you've driven CX strategies in both B2C and B2B environments. This will show that you're not just experienced, but also passionate about the field.
✨Tailor Your Approach
Before the interview, research KPS AG and their specific approach to CX consulting. Think about how your skills and experiences align with their values and goals. This will help you demonstrate that you're a perfect fit for their team and can contribute to their transformation roadmaps.
✨Prepare for Scenario Questions
Expect to face scenario-based questions where you'll need to showcase your problem-solving skills. Prepare examples from your past work where you've successfully led CX initiatives or transformed client experiences. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask thoughtful questions about the role and the company. Inquire about their current CX challenges or how they measure success in their consulting engagements. This shows your genuine interest and helps you assess if KPS AG is the right fit for you.