Assistant Manager - Employment Solutions
Assistant Manager - Employment Solutions

Assistant Manager - Employment Solutions

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
K

At a Glance

  • Tasks: Lead projects to implement technology solutions for clients in employee reward services.
  • Company: Join KPMG, a top professional services firm known for its inclusive culture and diverse workforce.
  • Benefits: Enjoy flexible working options, professional development opportunities, and a supportive team environment.
  • Why this job: Make an impact by enhancing client relationships and shaping innovative employee benefit solutions.
  • Qualifications: Experience in project management, client relations, and team leadership is essential.
  • Other info: KPMG values diversity and is committed to fair recruitment practices.

The predicted salary is between 36000 - 60000 £ per year.

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Assistant Manager – Employment Solutions, London

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Client:

KPMG-UnitedKingdom

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

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Job Reference:

4a377bfbc1d0

Job Views:

27

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

Job description
Assistant Manager
United Kingdom
People Services, ES
Employer Reward Services provides advice and support to employers to fulfil their UK and overseas compliance obligations. The team also provide advice to clients on all aspects of employee pay and reward and have built technology (elements) to support employers to administer and communicate their reward strategy.
An opportunity exists for an Assistant Manager to join our ERS team in London to implement our elements technology for clients.
The successful candidate will work with our reward advisors to design and configure the elements technology to the meet the client requirements. The candidate will need strong evidence to support experience in the following areas:
Project Management
Oversee the implementation and renewal projects end to end using project management methodologies and tools. This will include and is not limited to:

  • Project plans (MS Project)
  • RAID Log
  • Workflow and testing support tools , Jira
  • Drive the set-up of implementation and in-year processes for each client to support and facilitate the on-going management of the Flexible Benefits scheme. Manage junior resources and associated colleagues to complete the monthly BAU processes.
    To proactively monitor client accounts, report to Senior Manager on any fee issues and assist leadership with monitoring the cost and fulfil the billing duties.
    Client Relationships

  • Develop and build client relationships by meeting with the client in person or virtually to discuss and manage the projects.
  • Identify opportunities for proposition enhancement and other services offered by the department (Benefit Consultancy, Employment Tax, Pensions, Payroll and Reward)
  • Scheme & Benefit Design

  • Drafting and review of platform specifications including design and technical specifications, import and reporting specifications.
  • Oversee client UAT testing – managing all issues and driving to a point of resolution.
  • Consulting on best methods of delivery for flex schemes
  • Experience of working with risk and non-risk benefits with broker and providing advice to clients as required.
  • Working on multiple concurrent projects and engagements.
  • Team Development
    Delegate effectively to junior team members, taking responsibility and accountability for their work and performance.
    Ability to coach and provide feedback/direction to less experienced team members.
    Input to business and team strategy/development by raising technology improvements/enhancements with the product owner based on:

  • Understanding the drivers for Flex and of the HR and benefit issues that our clients face, ensuring that the ongoing Flex design for our clients is best structured to address the issues they encounter.
  • Maintaining awareness of the Flexible Benefits industry, market developments and key competitor activity to ensure the technology remains competitive.
  • The successful candidate will have the following skills:-

  • Takes personal responsibility and accountability for own work and guides others around best work practices
  • Sustains a high level of drive, shows enthusiasm and a positive attitude when coping with pressure at work
  • Continuously learns from experiences. Seeks out feedback and development opportunities
  • Gives clear directions, positive and constructive feedback. Coaches less experienced staff
  • Works in a cooperative, respectful manner with colleagues, clients and the wider community
  • Analyses problems, identifies core issues, investigates, evaluates and integrates information
  • Communicates with impact, in a way that is open, honest, consistent and clear
  • Builds the reputation of KMPG through the quality of work, knowledge and experience
  • Monitors and upholds high quality of service and products to clients (internal and external).
  • At KPMG, our values define who we are and the way we do business. As a leading professional services firm, we know that our strength and capability come from our people – their different perspectives, experiences and backgrounds. From our inclusive leadership strategy to our diversity and inclusion targets – we\’re making bold changes to who we are and what we do.
    KPMG are proud to be an inclusive, equal opportunity employer and we seek to attract and retain the best people from the widest possible talent pool. As a member of the Business Disability Forum we\’re committed to ensuring that all candidates are treated fairly throughout the Recruitment Process. Should you be successful after the initial application stage, please discuss with your recruitment contact any reasonable adjustments to our Recruitment Process that you may require.

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    Assistant Manager - Employment Solutions employer: KPMG-UnitedKingdom

    KPMG is an exceptional employer, offering a dynamic work culture in the heart of London that fosters professional growth and development. As an Assistant Manager in Employment Solutions, you will benefit from a collaborative environment that values diverse perspectives and encourages innovation, while also having access to comprehensive training and mentorship opportunities. With a strong commitment to inclusivity and employee well-being, KPMG provides a rewarding career path where your contributions are recognised and valued.
    K

    Contact Detail:

    KPMG-UnitedKingdom Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Assistant Manager - Employment Solutions

    ✨Tip Number 1

    Familiarise yourself with project management tools like MS Project and Jira, as these are crucial for the role. Being able to demonstrate your proficiency in these tools during interviews will show that you're ready to hit the ground running.

    ✨Tip Number 2

    Build a solid understanding of flexible benefits schemes and how they operate. This knowledge will not only help you in discussions with potential clients but also position you as a knowledgeable candidate who can contribute to the team from day one.

    ✨Tip Number 3

    Network with professionals in the employment solutions field, especially those who have experience with KPMG or similar firms. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your interview.

    ✨Tip Number 4

    Prepare to discuss your experience in managing client relationships and projects. Be ready to share specific examples of how you've successfully navigated challenges in previous roles, as this will highlight your suitability for the Assistant Manager position.

    We think you need these skills to ace Assistant Manager - Employment Solutions

    Project Management
    MS Project
    Jira
    Client Relationship Management
    Flexible Benefits Scheme Knowledge
    UAT Testing
    Benefit Consultancy
    Employment Tax Knowledge
    Pensions and Payroll Understanding
    Team Development and Coaching
    Analytical Skills
    Communication Skills
    Problem-Solving Skills
    Attention to Detail
    Adaptability
    Stakeholder Engagement

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in project management, client relationships, and team development. Use specific examples that demonstrate your skills in these areas, particularly those mentioned in the job description.

    Craft a Compelling Cover Letter: Write a cover letter that connects your background to the role of Assistant Manager - Employment Solutions. Emphasise your understanding of flexible benefits schemes and your ability to manage multiple projects simultaneously.

    Showcase Your Technical Skills: Since the role involves implementing technology for clients, mention any experience you have with project management tools like MS Project or Jira. Highlight your familiarity with technology in employee reward systems.

    Demonstrate Your Soft Skills: KPMG values communication and teamwork. Provide examples of how you've effectively coached junior team members or built strong client relationships. This will show that you align with their company culture.

    How to prepare for a job interview at KPMG-UnitedKingdom

    ✨Showcase Your Project Management Skills

    Be prepared to discuss your experience with project management methodologies. Highlight specific projects you've managed, the tools you used (like MS Project or Jira), and how you ensured successful outcomes.

    ✨Demonstrate Client Relationship Building

    Think of examples where you've successfully built relationships with clients. Be ready to explain how you managed client expectations and identified opportunities for additional services.

    ✨Highlight Team Development Experience

    Share instances where you've coached or mentored junior team members. Discuss how you delegate tasks effectively and ensure accountability within your team.

    ✨Stay Informed About Industry Trends

    Research current trends in flexible benefits and employee reward strategies. Being knowledgeable about market developments will show your commitment to the role and the industry.

    Assistant Manager - Employment Solutions
    KPMG-UnitedKingdom
    K
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