Manager - Global Business Services
Manager - Global Business Services

Manager - Global Business Services

Birmingham Full-Time 43200 - 72000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead complex projects, manage risks, and mentor team members in a dynamic consulting environment.
  • Company: Join KPMG, a top global consultancy with a rich history of supporting the UK through various challenges.
  • Benefits: Enjoy flexible working options, including remote work, part-time hours, and a supportive culture.
  • Why this job: Be part of a mission-driven team focused on innovation and making a real impact in communities.
  • Qualifications: Experience in consulting or relevant industries, strong communication skills, and project management expertise required.
  • Other info: Opportunities for growth and development in a diverse and inclusive workplace.

The predicted salary is between 43200 - 72000 £ per year.

This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.

Job description

Manager – Global Business Services (107214)

Base Location: London, Birmingham, Bristol, Manchester or Newcastle Upon Tyne plus network of 20 offices nationally: www.kpmg88careers.co.uk/experienced-professional/#LeBlender.OfficeLocations

The KPMG Global Business Services (GBS) consulting team is a cornerstone of our business. We do work that matters to our local business and communities – supporting technical innovation and adoption of cutting-edge solutions across the UK. Working on complex engagements from Corporates, Private Equity, Infrastructure, Government, Healthcare and Financial Services this team is responsible for the delivery of cutting-edge technical solutions and trusted to get it right first time.

KPMG is one of the world\’s largest and most respected consultancy businesses, we\’ve supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We\’ve proudly stood beside the institutions and businesses which make the UK what it is.

Why Join KPMG Global Business Services?

Our GBS consulting practice is a priority area for significant and strategic global growth. In a changing world with numerous technology disruptors impacting the workforce, our services are more in demand than ever. We focus on delivering seamless enterprise value through all-round experience, enhanced effectiveness and efficiency cost-saving initiatives.

Our mission is to be the leading GBS and Business Process Outsourcing consulting practice in the UK market, to be number one in our focus markets (Public Sector, Consumer, Energy and Banking), and to be recognised as innovators in GBS next generation thinking, solutions, technology and BPO advisory.

What will you be doing?

Engagement delivery

Play a key role in delivering cross-functional programmes and projects of a large size and complexity, including the shaping, planning, managing and delivery of engagements, the writing of client reports and quality assurance of work products

Risk management

Supporting engagement risk management and assurance and engagement commercials ensuring the Firm\’s risk management processes are implemented appropriately and effectively

People development

Coaching and mentoring colleagues across the GBS team to support individual team member development needs and enabling career growth

Business Development

Supporting the establishment and development of relationships both internally within KPMG and externally with clients, as well supporting business development activity to secure future programmes of work

Supporting and contributing to the development of proposals and client presentations. Identifying opportunities to expanding existing engagements to address client challenges or business areas beyond the initial scope

Practice Development

Supporting the design and creation of KPMG specific GBS propositions, assets and intellectual property

What will you need to do it?

  • Have experience in consulting or industry with specific relevance to Global Business Services
  • Deep domain expertise in one or more relevant business processes within GBS e.g. Finance, Human Resources, Procurement, Customer Service, IT, Data & Analytics
  • Be an excellent team player with strong interpersonal and communication skills, a growth mindset with drive for impact and an ability to work with ambiguity
  • Hands on knowledge of project management methodologies and preferably certified project / programme management or strong experience in leading large projects and/or process migrations and transitions with experience of delivering to deadlines and required quality standards including experience coaching and mentoring team members
  • Be able to demonstrate a deep understanding of the GBS operating model including systems, data, processes, controls and governance
  • Meet as a minimum the requirements of Baseline Personnel Security Standard as outlined: https://www.gov.uk/government/publications/government-baseline-personnel…

Skills we\’d love to see/Amazing Extras:

  • Have experience of working in the public sector with organisations across one or more of our key markets i.e. Central Government, Healthcare, Higher Education, Infrastructure, Local Government and Policing
  • Have an ability to articulate trends in GBS and the challenges facing organisations across the public sector
  • Have knowledge and understanding of end-to-end GBS processes and their interdependencies to deliver a seamless experience to customers
  • Be an excellent communicator with the personal skills to build strong and lasting internal and client relationships; and the ability to deliver clear, concise, focused messages to senior business leadership or clients
  • Have flexibility to travel
  • Hold an accountancy qualification (ACA/ACCA/ICAS/CIMA or equivalent experience) would be preferable

To discuss this or wider Technology roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG.

Our Locations:

We are open to talk to talent across the country but our core Tech hubs for this role are:

  • London Canary Wharf
  • Birmingham
  • Bristol
  • Newcastle Upon Tyne
  • Manchester

This position will largely be based from London.

With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team.

Find out more:

Within Tech and Engineering we have a range of divisions and specialisms. Click the links to find out more below:

For any additional support in applying, please click the links to find out more:

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Manager - Global Business Services employer: KPMG United Kingdom

KPMG is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration within its Global Business Services team. With a strong commitment to employee development, flexible working arrangements, and a focus on meaningful engagements across various sectors, KPMG provides ample opportunities for career growth and the chance to make a significant impact in the community. Join us in our London office or one of our other key locations to be part of a forward-thinking consultancy that values your contributions and supports your professional journey.
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Contact Detail:

KPMG United Kingdom Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Manager - Global Business Services

✨Tip Number 1

Familiarise yourself with KPMG's Global Business Services (GBS) model. Understanding their approach to consulting and the specific sectors they focus on, such as Public Sector and Healthcare, will help you articulate how your experience aligns with their needs during discussions.

✨Tip Number 2

Network with current or former KPMG employees, especially those in GBS roles. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews or informal chats.

✨Tip Number 3

Stay updated on trends and challenges within the Global Business Services sector. Being able to discuss current issues and innovations will demonstrate your expertise and commitment to the field during conversations with KPMG.

✨Tip Number 4

Prepare to showcase your project management skills and experiences. Since the role involves managing complex engagements, having specific examples ready that highlight your leadership and problem-solving abilities will set you apart.

We think you need these skills to ace Manager - Global Business Services

Consulting Experience
Global Business Services Expertise
Project Management Methodologies
Risk Management
Interpersonal Skills
Communication Skills
Coaching and Mentoring
Business Development
Proposal Development
Understanding of GBS Operating Model
Analytical Skills
Flexibility to Travel
Accountancy Qualification (ACA/ACCA/ICAS/CIMA or equivalent)
Ability to Work with Ambiguity
Stakeholder Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in Global Business Services and consulting. Focus on your achievements in project management, risk management, and business development, as these are key aspects of the role.

Craft a Compelling Cover Letter: Your cover letter should reflect your understanding of KPMG's mission and values. Discuss how your skills and experiences align with their goals, particularly in delivering innovative solutions and supporting client relationships.

Highlight Relevant Skills: Emphasise your interpersonal and communication skills, as well as your ability to work with ambiguity. Mention any certifications in project management and your experience in leading large projects or process migrations.

Showcase Your Knowledge of GBS: Demonstrate your understanding of the Global Business Services operating model. Include specific examples of how you've contributed to GBS processes or improvements in previous roles, especially in sectors like public services or healthcare.

How to prepare for a job interview at KPMG United Kingdom

✨Understand the GBS Landscape

Familiarise yourself with the Global Business Services (GBS) model and its relevance to various sectors like Public Sector, Healthcare, and Financial Services. Be prepared to discuss how your experience aligns with these areas and how you can contribute to KPMG's mission.

✨Showcase Your Project Management Skills

Highlight your hands-on knowledge of project management methodologies. Be ready to provide examples of large projects you've led, focusing on your role in shaping, planning, and delivering successful outcomes while managing risks effectively.

✨Demonstrate People Development Experience

KPMG values coaching and mentoring. Share specific instances where you've supported team members' growth or contributed to a positive team environment. This will show your commitment to people development, which is crucial for this role.

✨Prepare for Business Development Discussions

Think about how you've previously built relationships with clients and contributed to business development. Be ready to discuss strategies you've used to identify opportunities and expand engagements, as this is key to KPMG's growth strategy.

Manager - Global Business Services
KPMG United Kingdom
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K
  • Manager - Global Business Services

    Birmingham
    Full-Time
    43200 - 72000 £ / year (est.)

    Application deadline: 2027-08-18

  • K

    KPMG United Kingdom

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