At a Glance
- Tasks: Lead and implement ServiceNow HRSD solutions for clients, driving transformation and innovation.
- Company: Join KPMG, a top consultancy known for impactful work and community support.
- Benefits: Flexible working options, competitive salary, and opportunities for professional growth.
- Other info: Collaborative culture with excellent career advancement opportunities.
- Why this job: Make a real difference in HR transformation while developing your skills in a dynamic environment.
- Qualifications: Experience with ServiceNow HRSD and strong stakeholder engagement skills required.
The predicted salary is between 60000 - 80000 £ per year.
The KPMG Powered Enterprise function is a cornerstone of our business. We do work that matters to our local business and communities – supporting technical innovation and adoption of cutting edge solutions across the United Kingdom. Working on complex engagements for the whole of the KPMG client side business portfolio through delivery of core technology and managed services capabilities, collaboration and innovation development services and building of our Alliances network. Our integrated capability teams design, build and operate flexible technology enabled solutions for clients to help them solve the most complex business problems and transform their operations. These clients trust us to get it right first time.
KPMG is one of the world's largest and most respected consultancy businesses, we've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is.
Powered Enterprise is KPMG’s world-class accelerated Enterprise Business Transformation approach for cloud-based solutions that uses pre-designed back-office leading practices and KPMG’s six layer Target Operating Model. It enables clients to make better, faster decisions, resulting in a quicker implementation and a faster path to Return on Investment. This solution combines the breadth and scale of KPMG’s leading practice, capabilities and insight into a complete solution for an effective back-office.
As our Powered HR practice continues to grow, we are looking for a ServiceNow HRSD Manager / HR Process Lead with experience configuring ServiceNow HRSD to join our team.
In this Manager-level role, you will be working closely with clients from both HR and systems backgrounds, translating business requirements into technical implementation. You will also be responsible for addressing HR needs by providing technical solutions based on industry leading practices, you will be expected to:
- Develop lasting client relationships and actively build a professional network
- Take a Lead role in implementing multiple ServiceNow HRSD applications (e.g. Lifecycle Events), bringing practical insights to client engagements
- Lead client engagements, acting as the primary point of contact for stakeholders and senior client counterparts
- Play a leading role in client meetings, facilitating workshops and maximising their productivity
- Manage and mentor onshore and offshore teams, overseeing design, configuration, and testing to ensure successful deployment
- Combine knowledge of industry leading practices and ServiceNow capabilities to deliver end-to-end solutions
- Drive delivery governance, risk management, and quality assurance across engagements
- Support business development, proposals, and pre-sales activities within the ServiceNow HRSD practice
Our candidates should have strong commercial acumen, a strong desire to learn and develop, and thrive in a fast-paced environment.
Strong functional understanding of ServiceNow HRSD product and proven experience successfully delivering ServiceNow HRSD services.
Demonstrable knowledge of HR processes and delivering HR transformation projects, leading multiple workstreams and managing delivery teams.
Experience engaging with senior stakeholders and influencing client decision-making.
Well-developed analytical skills and the ability to provide clarity to complex issues.
Experience producing project deliverables.
Awareness of Agile delivery methodologies and market trends.
Proven ability to lead teams, develop junior members, and contribute to practice growth.
Skills we’d love to see/Amazing Extras:
- Consultancy background with experience assisting in pre sales and business development activities.
- ServiceNow Certifications (e.g. HR Enterprise, Systems Administrator or Implementation Specialist).
- Previous experience gained in HR Operations from within major FTSE100 organisations.
- Knowledge of the functionality of other Cloud Base HR packages e.g., Oracle or Workday.
We are open to talk to talent across the country but our core Tech hubs for this role is: With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team.
ServiceNow HRSD Consultant - Manager in London employer: KPMG UK
KPMG is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of London or Manchester. With a strong commitment to employee growth, KPMG provides extensive training opportunities and the chance to work on impactful projects that drive business transformation for clients. The flexibility of working arrangements and a supportive environment make KPMG a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow HRSD Consultant - Manager in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what KPMG UK values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges KPMG UK might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at KPMG UK!
✨Direct Apply to KPMG UK
Let's not forget to apply directly through the KPMG UK website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace ServiceNow HRSD Consultant - Manager in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at KPMG UK.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at KPMG UK. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at KPMG UK
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
